Luxury Client Advisor - Omnichannel Brand Experience

PRADA; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury brand seeks a Client Advisor in Greater London to provide exceptional customer experiences. The role involves exceeding sales targets and building meaningful relationships with clients. Candidates should have prior experience in luxury retail and excellent communication skills. Full engagement in daily operations and service excellence is essential. Join a diverse, creative, and international team, celebrating talent and promoting a respectful workplace.

Qualifications

• Prior experience in a customer-facing role in luxury retail.
• Strong ability to engage and build rapport with diverse clientele.

Responsibilities

• Create a welcoming environment for customers.
• Exceed individual sales targets and KPIs.
• Capture customer data to maintain relationships.
• Resolve client complaints effectively.
• Participate in daily store operations.

Skills

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building long-lasting relationships with clients

Ability to work in a team and alone

Excellent communication and interpersonal skills

Fluency in English

Job description

A leading luxury brand seeks a Client Advisor in Greater London to provide exceptional customer experiences. The role involves exceeding sales targets and building meaningful relationships with clients. Candidates should have prior experience in luxury retail and excellent communication skills. Full engagement in daily operations and service excellence is essential. Join a diverse, creative, and international team, celebrating talent and promoting a respectful workplace.