Luxury Boutique & Café Manager - Guest Experience Leader

The Peninsula London; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury hotel in London is seeking a creative Boutique & Café Manager to oversee operations and ensure exceptional Food & Beverage service. The role includes innovating product offerings, collaborating with culinary and marketing teams, and analyzing sales data. The ideal candidate will have at least 2 years of relevant luxury experience, strong knowledge of food and beverages, and exceptional team management skills. Fluent English proficiency is required, and proficiency in another language is a plus.

Benefits

Market leading remuneration

Service charge

Attractive benefits

Working with a highly experienced team

Qualifications

• Minimum 2 years of experience in a luxury food & beverage outlet.
• Strong food and beverage knowledge, especially in patisserie, tea, and coffee.
• Ability to create meaningful relationships with both guests and colleagues.

Responsibilities

• Innovate the food and retail offering for positive financial impact.
• Work with culinary and marketing teams to enhance online engagement.
• Analyze sales and stock data to improve efficiencies.
• Understand the London market for service improvement recommendations.
• Support the growth of the Boutique & Café team.

Skills

Team management

Food and beverage knowledge

Fluent English communication

Job description

A luxury hotel in London is seeking a creative Boutique & Café Manager to oversee operations and ensure exceptional Food & Beverage service. The role includes innovating product offerings, collaborating with culinary and marketing teams, and analyzing sales data. The ideal candidate will have at least 2 years of relevant luxury experience, strong knowledge of food and beverages, and exceptional team management skills. Fluent English proficiency is required, and proficiency in another language is a plus.