Lux 5-Star Butler | Elevate Guest Experiences

The Ritz - Front Office; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in London is seeking a Butler to join their Rooms Division. The ideal candidate will provide outstanding service while maintaining 5-star standards. Responsibilities include managing guest requests and collaborating with various departments to enhance guest experiences. Prior experience in a 5-Star environment and excellent customer service skills are essential. This is a great opportunity to work in a prestigious location offering competitive benefits.

Benefits

Highly competitive salary

Employee discount scheme

Free laundry service for tailored uniform

Complimentary meals on duty

Pension scheme

Employee mental health assistance helpline

Social events and activities

Qualifications

• Relevant experience in a 5-Star property or equivalent is essential.
• Display a polite and professional attitude to internal and external guests.

Responsibilities

• Provide unparalleled service to our clients and guests.
• Anticipate and manage requests for our guests.
• Work closely with Housekeeping, Room Service, Reception, and Concierge.

Skills

Excellent customer service skills

Strong organizational skills

Ability to work under pressure

Great command of the English language

Job description

A luxury hotel in London is seeking a Butler to join their Rooms Division. The ideal candidate will provide outstanding service while maintaining 5-star standards. Responsibilities include managing guest requests and collaborating with various departments to enhance guest experiences. Prior experience in a 5-Star environment and excellent customer service skills are essential. This is a great opportunity to work in a prestigious location offering competitive benefits.