London IT Technician – On-Site Field Support

myfutureprospects.com; Newark on Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable IT services provider is seeking an IT Technician based in London to deliver exceptional IT support. The role involves managing customer interactions, providing first-class assistance, and ensuring compliance with service agreements. The ideal candidate will have experience with Microsoft Windows Server, Active Directory, and Office 365. Benefits include a company phone, pension, and career development opportunities. This is a Full Time, Permanent position with a salary of £33,500 plus a £2.5K London weighting.

Benefits

Company phone and laptop

Company pension

Private medical cover

Career development training

23 days annual leave

Qualifications

• Experience with Server 2008/2012/2016/2019/2022 and Windows 10/11.
• Proficient in Microsoft Active Directory including user administration.
• Understanding of routers, firewalls, and switches.

Responsibilities

• Act as point of contact for customer escalations and service delivery.
• Engage with customers to provide first-class support.
• Manage day-to-day client interactions and updates.

Skills

Microsoft Windows Server and Desktop platforms

Microsoft Active Directory

Microsoft Office applications

Office 365 Administration

Connectivity and configuration

Data backup principles

Logical thinking and troubleshooting

Polite and patient nature

Job description

A reputable IT services provider is seeking an IT Technician based in London to deliver exceptional IT support. The role involves managing customer interactions, providing first-class assistance, and ensuring compliance with service agreements. The ideal candidate will have experience with Microsoft Windows Server, Active Directory, and Office 365. Benefits include a company phone, pension, and career development opportunities. This is a Full Time, Permanent position with a salary of £33,500 plus a £2.5K London weighting.