Logistics Customer Solutions Apprentice

Rhenus SE & Co. KG; Bradford; On-site; GBP 20,000 - 24,000; Full time

Job summary

A logistics company in Bradford is seeking a Customer Service Apprentice to support the customer service team and develop valuable skills in a fast-paced environment. The apprentice will assist in responding to customer enquiries and ensuring accurate processing of customer orders. Additionally, the role includes shadowing experienced team members and learning about logistics processes and documentation. This position offers a great chance to grow and make an impact within the company.

Qualifications

• Support customer service team and interact positively with clients.
• Learn to handle customer enquiries through phone and email.
• Gain knowledge of logistics processes and company products.

Responsibilities

• Maintain a polite and professional attitude when dealing with customers.
• Assist in responding to customer enquiries through various channels.
• Support the team in ensuring timely updates on shipments.

Skills

Communication

Organisational skills

Problem-solving

Job description

A logistics company in Bradford is seeking a Customer Service Apprentice to support the customer service team and develop valuable skills in a fast-paced environment. The apprentice will assist in responding to customer enquiries and ensuring accurate processing of customer orders. Additionally, the role includes shadowing experienced team members and learning about logistics processes and documentation. This position offers a great chance to grow and make an impact within the company.