Logistics & Customer Care Administrator

Pertemps Kettering; Corby; On-site; GBP 16,000 - 35,000; Full time

Job summary

A staffing agency in Corby is seeking a Sales Administrator to provide excellent customer service. The ideal candidate will handle inquiries via phone and email while resolving logistics-related queries. Essential skills include strong communication and problem-solving abilities. Experience in customer service and familiarity with CRM software are desirable. This position supports a team focused on customer satisfaction and effective resolution of issues.

Qualifications

• Prior experience in a customer service role is highly desirable.
• Excellent communication skills, both verbal and written.
• Proficiency with computer systems and a good understanding of CRM software.

Responsibilities

• Respond to customer inquiries via phone, email in a timely manner.
• Resolve transport-related queries and issues.
• Maintain accurate records of all customer interactions.

Skills

Excellent communication skills

Strong problem-solving abilities

Ability to multitask

Tools

CRM software

Job description

A staffing agency in Corby is seeking a Sales Administrator to provide excellent customer service. The ideal candidate will handle inquiries via phone and email while resolving logistics-related queries. Essential skills include strong communication and problem-solving abilities. Experience in customer service and familiarity with CRM software are desirable. This position supports a team focused on customer satisfaction and effective resolution of issues.