Logistics Coordinator

Jonathan Lee Recruitment; Redditch; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company in Redditch seeks a Logistics Coordinator for night shifts. The role involves managing customer inquiries, booking shipments, and collaborating with teams to ensure efficient logistics operations. Ideal candidates will have proven experience in the transport industry, strong organizational skills, and proficiency in MS Office. With a focus on customer satisfaction and quality service, this position offers a chance to contribute effectively to logistics management while working a 4 on/4 off shift pattern.

Qualifications

• Proven experience in the transport and freight forwarding industry, with European planning expertise.
• Strong organizational skills and the ability to prioritize in a high-pressure environment.
• Proficiency in MS Office, email, spreadsheets, and databases.
• Excellent communication skills and a customer-centric approach.
• A proactive, can-do attitude with a focus on delivering results and continuous improvement.

Responsibilities

• Manage customer enquiries and orders via phone and email, ensuring accurate data entry into the system.
• Book and track shipments while providing cost-effective and timely transport solutions.
• Handle customer service administration, including quoting shipments and sourcing suppliers.
• Respond to line stoppage situations with urgency, offering airfreight and alternative solutions.
• Close out job files by obtaining proof of delivery and ensuring all documentation is filed accurately.
• Collaborate with internal teams to maximise profitability, maintain system integrity and meet KPIs.

Skills

Transport and freight forwarding experience

Organizational skills

Proficiency in MS Office

Excellent communication

Customer-centric approach

Job description

Logistics Coordinator (Night Shift)

Are you ready to take your career to new heights in the dynamic world of logistics? This is your chance to join a company that thrives on innovation, excellence, and delivering exceptional service. As a Logistics Coordinator, you will play a pivotal role in ensuring the seamless movement of goods across Europe and the UK, working within a fast‑paced environment that values precision and customer satisfaction. If you’re looking for a role that challenges you, rewards you, and allows you to make a real impact, this opportunity is not to be missed.

What You Will Do

• Manage customer enquiries and orders via phone and email, ensuring accurate data entry into the system.
• Book and track shipments while providing cost‑effective and timely transport solutions.
• Handle customer service administration, including quoting shipments and sourcing suppliers.
• Respond to line stoppage situations with urgency, offering airfreight and alternative solutions.
• Close out job files by obtaining proof of delivery and ensuring all documentation is filed accurately.
• Collaborate with internal teams to maximise profitability, maintain system integrity and meet KPIs.

What You Will Bring

• Proven experience in the transport and freight forwarding industry, with European planning expertise.
• Strong organisational skills and the ability to prioritise in a high‑pressure environment.
• Proficiency in MS Office, email, spreadsheets, and databases.
• Excellent communication skills and a customer‑centric approach.
• A proactive, can‑do attitude with a focus on delivering results and continuous improvement.

As a Logistics Coordinator, you will be at the heart of the company’s operations, ensuring that goods are moved efficiently and effectively to meet customer needs. Your role will directly contribute to the company’s commitment to delivering a total quality service and maintaining its reputation for excellence within the logistics industry. This is an opportunity to be part of a forward‑thinking team where your skills and dedication will be recognised and rewarded.

Location & Working Hours

This role is based in Redditch, and will require flexibility, including shift work and occasional travel to customer and supplier sites. Fully based on site (no hybrid working). The hours of work are Monday – Sunday, 4 on, 4 off basis, weekend working included, 19:00pm - 7:00am.

Interested?

If you’re ready to take on this exciting challenge as a Logistics Coordinator, apply now and take the next step in your career journey.

Your CV will be forwarded to Jonathan Lee Recruitment. Please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.