Logistics Co-ordinator

Optima Recruitment; Greater London; On-site; GBP 23,000 - 28,000; Full time

Job summary

A well-established recruitment agency in Chessington is seeking an Administrative Support professional for their logistics team. The role requires excellent communication skills and experience in customer service or sales. Responsibilities include managing orders, resolving queries, and ensuring smooth warehouse operations. This full-time position offers up to GBP28,000 with additional benefits including 25 days annual leave and a pension scheme.

Benefits

Onsite parking

Pension scheme

25 days annual leave plus bank holidays

Referral bonus for successful candidate placement

Qualifications

• Experience in sales or customer service and warehouse role is preferred.
• Strong written and verbal English communication skills are essential.
• Detail oriented and ability to multi-task in a fast-paced work environment.

Responsibilities

• Provide administrative support to the logistics team.
• Resolve customer queries and complaints.
• Track orders and keep the logistics team updated.
• Responsible for the warehouse operations.

Skills

Sales or customer service experience

Strong English communication

Detail oriented

Customer service-oriented mindset

Analytical skills

Knowledge of logistics processes

Multitasking ability

Proficient in MS Office

Job description

Overview

This is an excellent opportunity to join an established and fast-growing business in a key role. You will provide administrative support to the logistics team using the company's computer system.

• Based in Chessington
• Up to GBP28,000
• Monday Friday, 8am – 5pm hours per work
• Onsite parking
• Pension scheme
• 25 days annual leave plus bank holidays

Job Description

• Checking emails, taking phone calls and acting accordingly
• Resolving queries and complaints for customers
• Sending out literature and correspondence as required
• Liaising with suppliers overseas
• Tracking orders and keeping the logistics team leader updated
• Check and update the stock of the warehouse weekly, create orders to the suppliers
• Create quotes for customers
• Issue the invoices from the quotes and make sure the goods are ready for dispatch
• Issuing internal credit notes.
• Liaison with our sales and technical team
• Creating intercompany orders/invoices
• Updating the systems with current prices
• Carrying out the daily transport duties
• Liaising with the production team and third-party carriers, to ensure delivery dates and times are adhered to in accordance with agreed timescale
• Responsible for the warehouse, i.e. wrapping/strapping the pallets, receiving/checking goods, checking the supplies, using the pump truck, tidy up

Person Specification

• Experience in sales or customer service and warehouse role is preferred
• Strong written and verbal English communication skills is essential
• Detail oriented and ability to multi-task in a fast-paced work environment
• Customer service-orientated mindset to provide excellent support to customers
• Analytical skills to evaluate and interpret sales data
• Knowledge of sales operations and logistics processes
• Ability to multitask and prioritize tasks in a dynamic environment
• Proficient in MS Office / ability to learn in-house programs

Refer a friend and earn GBP100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a GBP100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.