Logistics Administrator

Square Peg Associates; Accrington; On-site; GBP 24,000 - 32,000; Full time

Job summary

A professional organisation in Accrington is seeking a Logistics Administrator to manage customer service queries and delivery scheduling. The ideal candidate should have a logistics background or strong administrative skills, combined with excellent attention to detail and IT proficiency. The role offers a competitive salary and a supportive work environment, making it an attractive opportunity for those seeking to grow in the logistics sector.

Benefits

Competitive salary

Company benefits

Qualifications

• Strong attention to detail and accuracy is essential.
• Prior experience in customer service and administrative roles is preferred.
• Proficiency in IT, especially Word and Excel.

Responsibilities

• Handle customer service queries and schedule deliveries.
• Coordinate delivery schedules for drivers.
• Ensure delivery notes and device information are accurately recorded.

Skills

Attention to detail

Customer service orientation

Strong IT skills

Excellent telephone manner

Job description

Logistics Administrator

Location: Accrington

Our client is a professional organisation with a busy transport and logistics team. They are looking for a Logistics Administrator who can handle all customer service queries and schedule deliveries with confidence. It is likely that you will either be a Logistic Graduate and /or possess 1-2 years’ experience in a logistics environment or have exceptional administrative skills. You will be actively involved in both operational and project work.

The salary is competitive, plus company benefits.

• Booking in deliveries with customers, advising on delivery timescales and keeping all parties updated
• Co-ordinating delivery schedules for the drivers
• Mapping all driving routes around the pick ups and delivery schedules
• General admin / telephone customer queries
• Liaising with internal and external teams and drivers as well as customers
• Checking invoices for quantity and price against delivery notes
• Ensuring that all delivery notes and hand held device information is fed onto the in-house system
• Arranging to send out goods by 3rd party drivers and carrier companies if necessary
• Produce departmental administration reports for management

Qualifications

• A strong eye for detail / accuracy
• A good background working in a customer driven and administrative environment
• Strong IT skills including Word & Excel
• An excellent telephone manner, polite, friendly, informative and concise

An excellent working environment is provided within a highly reputable business with a good team ethic. Staff are treated exceptionally well, therefore making this an employer of choice.