Location Manager — Community Housing

Anchor Hanover; West Malling; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading not-for-profit housing provider is seeking a Location Manager in West Malling. This role involves ensuring a safe living environment, enhancing residents' experience, and managing relationships with stakeholders. Ideal candidates will possess strong communication skills and the ability to problem-solve. Experience in housing is not necessary, but a passion for community engagement is essential. The position offers competitive salary and a chance to make a real difference in residents' lives.

Benefits

Gym, fitness and wellbeing discounts

Mental health support

Flexible working options

Pension plan

Savings and financial advice

Ongoing personal and professional development

Qualifications

• Great relationship management and communication skills.
• Resilience and a willingness to learn.
• Confident in managing relationships with stakeholders.

Responsibilities

• Ensure the location is safe with health and safety checks.
• Manage communal areas and enhance residents' living experience.
• Work with property colleagues to maintain residents' homes.
• Manage location's budget and service charge accounts.
• Connect residents with health and social services.
• Promote social events and encourage resident engagement.
• Build resident confidence and resolve complaints.

Skills

Relationship management

Communication skills

Problem-solving

Job description

A leading not-for-profit housing provider is seeking a Location Manager in West Malling. This role involves ensuring a safe living environment, enhancing residents' experience, and managing relationships with stakeholders. Ideal candidates will possess strong communication skills and the ability to problem-solve. Experience in housing is not necessary, but a passion for community engagement is essential. The position offers competitive salary and a chance to make a real difference in residents' lives.