Local Services Manager

Alzheimer's Society; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading charity organization in the UK seeks a dynamic leader to manage dementia support services across various regions. Key responsibilities include overseeing a geographically dispersed team, ensuring service quality, and building relationships with local stakeholders. Ideal candidates will possess strong leadership and interpersonal skills, with a focus on equity and community engagement. The role offers flexibility and opportunities for professional development.

Benefits

Flexible working

Learning programmes

Opportunities for recognition

Qualifications

• Experience in service delivery and performance monitoring.
• Confidence in leading teams remotely and face-to-face.
• Passion for equity, inclusion, and diversity.

Responsibilities

• Manage high-performing teams to deliver dementia support services.
• Build relationships with local communities and stakeholders.
• Ensure compliance and quality of services.

Skills

Leadership

Interpersonal skills

Networking

Collaboration

Performance monitoring

Negotiation

Job description

About The Role

We are seeking a dynamic and compassionate leader to join our management team working across Cambridgeshire, Peterborough, Bedfordshire, Milton Keynes, Luton and Northamptonshire overseeing our dementia support services. This key leadership role will be responsible for managing a geographically dispersed team and working collaboratively with peers to deliver high-quality, person-centred support to individuals and families affected by dementia.

As the Society’s representative for services locally, building strong relationships with local communities and stakeholders is essential. You will lead and manage the operational delivery of high quality, needs-led dementia support services. Strengthen partnerships with local authorities, health and social care providers, and VCSE organisations, ensuring that the profile of the Society and our frontline services is continually developed.

You will ensure services are compliant, impactful, and delivered efficiently to meet the needs of those affected by dementia. You will inspire and support teams, promoting a culture aligned with the Society’s values and behaviours.

About you

We are looking for an individual who:

• Brings optimism, attention to detail, and a collaborative spirit.
• Has proven skills building and leading high-performing teams.
• Is confident leading remotely and in communities, engaging and motivating teams both virtually and face-to-face.
• Possesses excellent interpersonal and influencing skills, with the ability to build trust and negotiate effectively with partners.
• Has experience in service delivery, performance monitoring, and quality assurance.
• Is passionate about equity, inclusion and diversity in services.

What you’ll focus on:

• Networking and relationship building: Build strong links with communities, local authorities, health and social care providers, and voluntary/community organisations.
• Initial focus on increasing our profile within Milton Keynes, then expanding to the wider community.
• Knowledge of commissioning environments and working flexibly across the area to support service development.
• Identify opportunities for collaboration and innovation to strengthen our presence and impact.
• Leadership experience: Lead regional staff meetings, workshops and learning sessions; inspire and support staff to achieve a high-performing, quality and compliant service.
• Influencing and negotiating skills: Build trusted relationships with stakeholders and influence local strategy and commissioning decisions to meet the needs of people affected by dementia.

Interviews will take place on the 9th and 10th October.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values guide our work and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we serve. We strongly encourage applicants who have a disability, impairment or health condition or who identify as Black, Asian or from another minority ethnic background, as these groups are under-represented at Alzheimer’s Society. We want everyone we work with to feel included and that they belong at Alzheimer’s Society. Our Equity, Diversity and Inclusion Strategy and our internal employee forum and Employee Lived Experience networks help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

We aim to make the recruitment process inclusive. Please inform us of your experiences and any adjustments you might need by contacting our Talent Acquisition Team for application support. Applications are anonymised up to interview. If you consider using AI to submit your application, we encourage you to reflect on the value it adds, as personal experience and skills are essential.

We try to avoid closing roles early, but if we receive a high volume of applications we may close earlier than the advertised closing date and will provide at least 48 hours’ notice. We may carry out a DBS check at the relevant level for safer recruitment.

Giving back to you

Our employees receive a range of benefits, opportunities for recognition and flexible working, along with learning programmes to support development and career growth. You can also visit our Working for Us pages for more information about being an employee at the Society.