Linen Porter

St Pancras Hotel Services Ltd; Greater London; On-site; GBP 27,000; Full time

Job summary

A hospitality company in Kings Cross is seeking a Linen and Luggage Porter. The role involves ensuring cleanliness and organization across three properties nearby. Responsibilities include stock counting, receiving deliveries, and assisting with luggage. Candidates should be reliable, detail-oriented, and able to communicate in English effectively. This full-time position offers a salary of £13.15 per hour with a 5 in - 2 off schedule. Experience within housekeeping is preferred but not mandatory.

Qualifications

• Minimum of 1 year of experience in the housekeeping department preferred but not essential.
• Proven ability to use chemicals efficiently and appropriately.
• Strong team ethos and supportive of colleagues.

Responsibilities

• Adhere to Health & Safety policies.
• Receive and store deliveries of linen.
• Stock linen cupboards and assist with luggage allocation.
• Report maintenance issues and complete daily tasks.

Skills

Effective communication in English

Teamwork

Attention to detail

Reliable and dependable

Job description

We are looking for a Linen and Luggage Porter for The Megaro Collection, located in Kings Cross St Pancras. The role will float between 3 properties, all located walking distance to each other. The ideal candidate is someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guarantee a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanour and working in respect of health and safety regulation. The linen porter will also be called upon cleaning duties, when necessary, assisting the rest of team in cleaning rooms or public areas as well as managing all guests requests with a positive and pro‑active attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation.

Key Responsibilities

• Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department.
• Receive and store deliveries.
• Stock linen cupboards.
• Assist reception team with allocation of luggage in rooms whenever necessary and possible.
• Report maintenance issues.
• Complete the relevant daily, weekly and monthly tasks as directed.
• Maintain high standards of personal presentation and hygiene in line with the company dress code.
• Ensure that personal KPIs are achieved.

Qualifications

• Minimum of 1 year of working within the housekeeping department (not a must to be considered).
• Reliable and dependable in performing duties.
• The ability to communicate in English effectively and persuasively at all levels.
• A good team ethos is important, along with the ability to support team members and colleagues.
• The ability to use chemicals efficiently and appropriately.

Experience: Not required
Languages: English – Advanced
Employment: Full-time
Schedule: 5 in - 2 off (Rota changes weekly)
Salary: £13.15 hourly

About St Pancras Hotel Services Ltd:
St Pancras Hotels Services Limited is a hospitality company based in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each brand has its very own personality, in the same way as our people are unique.