Linen and Luggage Porter

The Megaro Hotel; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A vibrant hotel located in Kings Cross is seeking a Linen and Luggage Porter to manage linen distribution and maintain housekeeping standards. The candidate will ensure cleanliness, assist with luggage allocation, and support maintenance issues. The ideal applicant should possess strong communication skills and be reliable. Join a dynamic team dedicated to excellence in service and organisation within a bustling hotel environment.

Qualifications

• Minimum of 1 year of experience in the housekeeping department is preferred.
• Ability to work independently while maintaining high standards.
• Strong attention to detail and organisation skills.

Responsibilities

• Maintain health and safety standards.
• Receive and store linen deliveries.
• Assist with luggage allocation for guests.
• Report maintenance issues.

Skills

Reliability

Effective communication in English

Teamwork

Chemical handling

Job description

Linen and Luggage Porter

Kings Cross

We are looking for a Linen and Luggage Porter for The Megaro Collection, located in Kings Cross St Pancras. The role will float between 3 properties, all located within walking distance of each other. The ideal candidate is someone who will be fully independent in ensuring the highest standard of cleanliness and organisation.

The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guaranteeing a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from the supplier, arranging linen for pick up, always maintaining a calm demeanour, and working in respect of health and safety regulations.

The linen porter will also be called to conduct cleaning duties, when necessary, assisting the rest of the team in cleaning rooms or public areas, as well as managing all guests' requests with a positive and proactive attitude.

The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation.

Key Responsibilities Include:

• Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department.
• Receive and store deliveries.
• Stock linen cupboards.
• Assist the reception team with the allocation of luggage in rooms whenever necessary and possible.
• Report maintenance issues.
• Complete the relevant daily, weekly, and monthly tasks as directed.
• Maintain high standards of personal presentation and hygiene in line with the company dress code.
• Ensure that personal KPIs are achieved.
• Maintain high standards of personal presentation and hygiene in line with the company code.

Knowledge, Skills, Experience & Qualifications:

• Minimum of 1 year of working within the housekeeping department (not a must to be considered).
• Reliable and dependable in performing duties.
• The ability to communicate in English effectively and persuasively at all levels.
• A good team ethos is important, along with the ability to support team members and colleagues.
• The ability to use chemicals efficiently and appropriately.

If you are looking for a vibrant workplace, you don't need to look any further.

Apply today and begin a new adventure with us.