Lifting Hire & Sales Coordinator – Customer Growth

GAP Group Ltd.; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading equipment hire provider in Bristol is seeking a Hire & Sales Coordinator to enhance customer relationships and ensure service excellence. This fast-paced role involves managing orders, processing inquiries, and collaborating with teams to deliver solutions. Ideal candidates will have strong customer service skills and a keen attention to detail. Competitive benefits include salary, pension, and wellness programs. Join a supportive team that values career growth and development.

Benefits

Competitive salary and bonus scheme

Employer Contributory Pension Scheme

Life Assurance

Up to 25 days annual leave plus public holidays

Option to buy up to 5 days additional leave

Employee Welfare Fund

Health & Wellness programs

Qualifications

• Experience in a high-volume customer service role is desirable, but training will be provided.
• Ability to communicate effectively and demonstrate strong organizational skills.
• Proficient in IT with knowledge of MS Office including Outlook and Excel.

Responsibilities

• Process hire desk administration including customer and supplier queries.
• Manage small and national account orders in a fast-paced environment.
• Ensure sufficient stock levels to meet customer demand.
• Interact with sales and workshop teams for bespoke solutions.
• Resolve customer complaints and supplier issues efficiently.

Skills

Customer service skills

Effective communication

Organizational skills

Proficient IT skills

Team player

Tools

MS Office

Job description

A leading equipment hire provider in Bristol is seeking a Hire & Sales Coordinator to enhance customer relationships and ensure service excellence. This fast-paced role involves managing orders, processing inquiries, and collaborating with teams to deliver solutions. Ideal candidates will have strong customer service skills and a keen attention to detail. Competitive benefits include salary, pension, and wellness programs. Join a supportive team that values career growth and development.