Lift Service Leader: Drive Safety & Service Excellence

Marmon Lift Recruitment; Dartford; On-site; GBP 55,000 - 60,000; Full time

Job summary

A leading independent lift company in Dartford is seeking a Lift Service Manager to provide leadership and technical oversight within the Service Department. The ideal candidate will have proven experience in the lift industry, managing teams to ensure high-quality service delivery. Responsibilities include resource management, client relations, compliance, and supporting team development. This position offers a competitive salary and various benefits including a company car or car allowance, and opportunities for career progression.

Benefits

Company car or car allowance

25 days holiday + bank holidays

Private pension

Employee Assistance Programme

Death in Service (3x salary)

Discretionary sickness scheme

Enhanced family policies

Employee referral scheme

Incentive scheme

Discounts platform

Career progression

Qualifications

• Proven leadership experience within the lift industry, ideally in service or repairs management.
• Minimum 3 years of experience managing lift service, engineering operations, or related services.
• Strong technical understanding of lift systems and safety standards.

Responsibilities

• Lead and manage the Lift Service team.
• Oversee scheduling, resource allocation, and performance management.
• Foster strong client relationships and handle escalations.
• Drive safety culture and compliance.
• Support hiring, training, and development of engineers and office staff.
• Manage budgets and performance metrics.

Skills

Leadership

Technical understanding of lift systems

Client relationship skills

Problem-solving

Communication

Service management systems

Tools

Microsoft Office

Job description

A leading independent lift company in Dartford is seeking a Lift Service Manager to provide leadership and technical oversight within the Service Department. The ideal candidate will have proven experience in the lift industry, managing teams to ensure high-quality service delivery. Responsibilities include resource management, client relations, compliance, and supporting team development. This position offers a competitive salary and various benefits including a company car or car allowance, and opportunities for career progression.