Lifeguard / Leisure Attendant - Lewes Leisure Centre - Lewes, East Sussex

Wave Active; Lewes; On-site; GBP 20,000; Full time

Job summary

A community-focused leisure provider in Lewes is seeking a Lifeguard / Leisure Attendant. The role involves monitoring safety, maintaining hygiene, and providing excellent customer service. Applicants should demonstrate strong interpersonal skills, a customer-focused attitude, and a commitment to health and safety standards. The position offers 30 hours per week at £19,099.98 per annum. The deadline for applications is 18th December 2025.

Qualifications

• Experience in a similar work environment.
• Knowledge of COSHH regulations.

Responsibilities

• Maintain constant surveillance of customers in the facility.
• Provide emergency care and treatment as needed.
• Clean all areas of the Centre to ensure hygiene.

Skills

Good interpersonal abilities

Customer focused

Excellent observation skills

Quick reaction in dangerous situations

Tact and diplomacy

Education

NPLQ (Ability to obtain on our next available course)

First Aid Certificate

Coaching Qualification

Job description

Lifeguard / Leisure Attendant - Lewes Leisure Centre - Lewes, East Sussex

Role: Lifeguard / Leisure Attendant

Location: Lewes Leisure Centre

Hours: 30 hours per week

Salary: £19,099.98 per annum

Closing Date: 18th December 2025

Wave Active is an award‑winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles.

Our purpose is to “Inspire Active Lifestyles” and our vision is “To be at the heart of the improvement of health and wellbeing in the Community”.

We are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements. Managing 15 leisure facilities and Newhaven Fort across the Lewes District and Eastbourne Borough of East Sussex we provide health and fitness services for both members and non‑members of all ages to participate in, whether that be through sport, group exercise, gym, swim, play or health services.

While we offer a range of facilities and activities across our multifunctional spaces, our team is key to creating an approachable environment enabling individuals to prioritise their wellbeing and their health journey.

Formed in 2006, Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of facility developments and refurbishments, new programmes of activity and to support those with health conditions to make health improvements.

The Post in Context

The key purpose of this post is to maintain constant surveillance of customers in the facility; acting immediately and appropriately to secure the safety of customers in the event of emergency. When necessary, you will provide emergency care and treatment as required until the arrival of emergency medical services.

Customer Service

The priorities of the Lifeguard Leisure Attendants are:

• To provide a friendly and efficient service to all customers.
• To pro‑actively provide information to promote the Centre to the public at all times.
• To respond positively to customer enquiries.

General Tasks

• To clean all areas of the Centre including pool hall, changing rooms, toilets, showers, storeroom and drains to ensure exceptional standards of hygiene and cleanliness.
• To ensure that all users behave in an orderly manner at all times and take appropriate action should any member of the public misuse the facilities.
• To assist with the delivery of continuous improvement plans.
• To assist in the maintenance, use and updating of safety equipment and to ensure that the requirements of the Health and Safety at Work Act are properly adhered to.
• To be diligent about compliance with the Trust’s Health and Safety Policy.
• To take on relevant responsibilities during Emergency Procedures.

General Tasks – Wet Side

• To lifeguard and supervise the pool area, assist swimmers in difficulty, undertake any necessary life‑saving operations and apply First Aid as needed.
• To supervise changing rooms, showers and associated areas.
• To make and record periodic checks on chemical levels of the pool water and report to a manager should it fail to meet the required standards.
• To ensure the day‑to‑day preparation of the pool facilities for swimming lessons, special water activities and private parties.
• To assist the OM in organising special water activities for children during the school holidays.
• To maintain a National Pool Lifeguard Qualification, including attendance at staff training on a monthly basis.

General Tasks – Dry Side

• To ensure day‑to‑day preparation of facilities e.g. equipment set‑ups.
• To undertake coaching / supervision of courses and sessions as required.

Other Duties

• To carry out other duties as required.
• To adhere to Wave Active Limited’s policies and procedures.

PERSON SPECIFICATION – LIFEGUARD AND LEISURE ATTENDANT (Contracted)

Essential

Desirable

Profile

• Good interpersonal abilities
• Able to understand hazards related to pool conditions
• Tact and diplomacy when dealing with customers who are breaking the rules
• Ability to stay calm under extreme circumstances
• Excellent observation skills
• Quick reaction in dangerous situations
• Customer focused
• Driven and Enthusiastic
• Passion for providing exceptional service
• Team Player

Experience

• Similar work environment

Qualifications

• NPLQ (Ability to obtain NPLQ on our next available course)
• Interest free funding maybe available if you do not have this qualification
• Knowledge of COSHH regulations
• Coaching Qualification
• First Aid Certificate

Specialist Knowledge

• Able to organise leisure sessions in at least one activity

Other

• To be flexible to the changing demands of the business
• To be able to follow Wave Active Limited’s Policies and Procedures