Lifeguard & Guest Safety Champion (CPR/First Aid)

Holiday Inn Kensington High Street; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent hotel chain in Greater London is looking for a Swimming Activities Supervisor to manage safety in the pool area and ensure compliance with health regulations. The ideal candidate will have NPLQ and RLSS Level 3 qualifications, a strong customer service mindset, and the ability to thrive in high-pressure situations. Responsibilities include supervising swimming activities, providing first aid when needed, and enhancing guest experiences. This role comes with great benefits including meals on duty, uniform, and a company pension scheme.

Benefits

Meals on duty

Staff uniform

Company pension contribution after probation

20 days holiday plus 8 bank holidays

Training fund assistance for NVQs

Staff rate with IHG hotels globally

Qualifications

• Demonstrate service attributes according to industry standards.
• Ability to anticipate guest needs and exceed expectations.
• Handle complaints effectively and professionally.

Responsibilities

• Supervise swimming activities and ensure safety procedures.
• Resolve scheduling conflicts to maintain a safe environment.
• Provide first aid and administer CPR when necessary.
• Maintain equipment and report any defects or safety issues.

Skills

Attention to detail

Customer service

Team player

Ability to work under pressure

Education

NPLQ qualification

RLSS Level 3 qualification

Job description

A prominent hotel chain in Greater London is looking for a Swimming Activities Supervisor to manage safety in the pool area and ensure compliance with health regulations. The ideal candidate will have NPLQ and RLSS Level 3 qualifications, a strong customer service mindset, and the ability to thrive in high-pressure situations. Responsibilities include supervising swimming activities, providing first aid when needed, and enhancing guest experiences. This role comes with great benefits including meals on duty, uniform, and a company pension scheme.