Lifeguard

Places Leisure; Burgess Hill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leisure and fitness company in Burgess Hill is seeking Lifeguards who will supervise swimming activities, ensure safety, and provide exceptional customer service. Ideal candidates are competent swimmers, detail-oriented, and passionate about creating a safe environment. Opportunities for training and development, alongside a range of perks like full health membership and bonuses, make this a rewarding role for those eager to start their careers in leisure services.

Benefits

Real Living Wage alignment

2% bonus scheme

Full Health & Fitness membership

Flexible working hours

Opportunities to purchase additional annual leave

Company Pension scheme access

Cashback plan for healthcare

Discounts on activities and shops

Qualifications

• Competent swimmer eager to gain valuable life skills.
• Ability to handle customer inquiries in a professional manner.
• Commitment to maintaining high standards of cleanliness.

Responsibilities

• Supervise customers and lifeguards at pool facilities.
• Ensure health and safety of all pool users.
• Deliver exceptional customer service to enhance visitor experience.
• Maintain cleanliness of the facility as needed.

Skills

Attention to detail

Customer service

Health and Safety awareness

Education

National Lifeguard Qualification (NPLQ)

Job description

About the Role

There are many opportunities available for you within Places Leisure. Starting your career with us as a Lifeguard is a great first step to many different routes including Operational Management, Sales, Fitness or Customer Service. In the Lifeguard Role, we will offer ongoing training & competency assessments as well as opportunities for first aid at work training, swimming teacher qualifications and a variety of apprenticeship routes. A National Lifeguard Qualification (NPLQ) is essential.

Responsibilities

• You will be responsible for the supervision of our customers and other lifeguards using our swimming and pool facilities.
• You will always act safely whilst holding responsibility for the Health and Safety of all pool users and oversee the operations of the building.
• You will have excellent attention to detail, ensuring the safety of our customers whilst they are enjoying the use of our facilities.
• You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest of standards.
• You will have an eye for first class cleanliness and will put this into action whenever required.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Qualifications and Training

A National Lifeguard Qualification (NPLQ) would be beneficial, however if you are safety conscious, a competent swimmer and eager to gain valuable life skills, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification.

Benefits

• We align with the Real Living Wage foundation
• A bonus scheme for all colleagues at 2%
• Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
• Flexible working (including part time working, shift work and more)
• An opportunity to purchase additional annual leave
• Lots of opportunity to access ongoing personal learning and development
• Access to our Company Pension scheme
• Cashback plan for healthcare costs - up to £500 saving per year
• Discounts of up to 50% on activities, centre shop and cafes
• Extra perks including huge discounts and offers from shops, cinemas and much more.