Licensing Administration Officer

Hyndburn Borough Council; Accrington; On-site; GBP 24,000 - 28,000; Full time

Job summary

A local government council in Accrington is seeking an enthusiastic individual to join a busy team responsible for the administration and issuance of licenses. The role demands excellent customer care skills, comprehensive knowledge of licensing legislation, and proficiency in IT. You'll provide crucial support and advice to applicants while meeting tight deadlines in a pressurised environment. This position offers the opportunity to make a difference in the community through effective license management.

Qualifications

• Demonstrate commitment to providing excellent customer care.
• Ability to work in a pressurised environment and meet deadlines/targets.
• Wide knowledge of licensing legislation for various activities.

Responsibilities

• Administer and issue licenses for regulated entertainment and private hire vehicles.
• Check relevant documentation and give advice on licensing enquiries.
• Work effectively as part of a team making a difference.

Skills

Excellent customer care

Proficient in IT

Effective communication

Knowledge of licensing legislation

Job description

We are seeking an enthusiastic, organised and motivated person, who responds well to working in a pressurised environment, can work to deadlines/targets and who can demonstrate a real commitment to providing excellent customer care and top quality service.

You will be a member of a busy team responsible for the administration and issue of licences for various activities including regulated entertainment, the sale of alcohol and all legislation in relation to hackney carriage and private hire vehicles, drivers and operators.

You will be expected to check relevant documentation and issue licences in relation to various activities which are required to be licensed by Hyndburn Borough Council. You will be required to give advice as and when needed to anyone making licensing enquiries and you will therefore be expected to have a wide and comprehensive knowledge of all aspects of licensing legislation.

You will be a proficient IT user with an excellent command of written English, as well as an experienced communicator.

If you are as passionate about delivering results as we are, and if you want a job where you can be part of a team that’s making a real difference, we’d like to hear from you.

Closing Date: Monday 5th January 2026 @ 12 noon

To apply please click theApply Nowlink below.