LibraryPlus Learning Advisor — Student Support & Resources

eTeach UK Limited; Weston-super-Mare; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

An inspiring educational institution is seeking a LibraryPlus Learning Advisor to provide front-line services in their learning centres. The role requires support for learners and staff in accessing a variety of resources and ensures accurate processing of these resources. Candidates should have at least one year of experience in a customer service or library setting, be proficient in digital technologies, and possess excellent data entry skills. The position offers generous benefits including holiday entitlement, potential hybrid working opportunities, and ongoing training for career development.

Benefits

Generous holiday entitlement

2-week Christmas closure

Potential for hybrid working opportunities

Volunteering Days

Dedicated staff welfare officer

Generous pension scheme

Local and national staff discounts

Free parking across sites

Focus on staff wellbeing

Employee assistance programme

Training and development opportunities

Qualifications

• One year of experience in a library/resource centre setting or in customer service.
• Confident competence in using digital resources and technologies.
• Highly accurate data entry skills.

Responsibilities

• Provide front-line services within learning centres responsive to learner needs.
• Support access to a range of resources and provide guidance on digital skills.
• Ensure accurate processing of learning centre resources.

Skills

Digital resource user

Customer service experience

Data entry skills

Microsoft Office 365

Job description

An inspiring educational institution is seeking a LibraryPlus Learning Advisor to provide front-line services in their learning centres. The role requires support for learners and staff in accessing a variety of resources and ensures accurate processing of these resources. Candidates should have at least one year of experience in a customer service or library setting, be proficient in digital technologies, and possess excellent data entry skills. The position offers generous benefits including holiday entitlement, potential hybrid working opportunities, and ongoing training for career development.