Library Services Assistant: Reader Support & Stock

Gardens, Libraries and Museums (GLAM), University of Oxford; Oxford; On-site; GBP 20,000 - 30,000; Part time

Job summary

A prestigious educational institution is seeking part-time staff for its library in Oxford. The roles involve welcoming readers, assisting with enquiries, and managing library materials. Candidates should possess effective communication skills and a commitment to customer care, with previous library or customer service experience preferred. The institution values diversity and inclusivity, offering a supportive working environment and a range of employee benefits, including generous annual leave and a contributory pension scheme.

Benefits

Contributory pension scheme

38 days of annual leave

Childcare services

Qualifications

• Good standard of spoken and written English.
• Experience in library or customer service work preferred.
• Ability to lift and move books.

Responsibilities

• Welcome readers and respond to enquiries.
• Perform reader services tasks including issuing and shelving items.
• Assist users with IT equipment.

Skills

Effective communication

Good IT skills

Customer care awareness

Reliability

Teamwork

Tools

Microsoft Office

Library databases

Job description

A prestigious educational institution is seeking part-time staff for its library in Oxford. The roles involve welcoming readers, assisting with enquiries, and managing library materials. Candidates should possess effective communication skills and a commitment to customer care, with previous library or customer service experience preferred. The institution values diversity and inclusivity, offering a supportive working environment and a range of employee benefits, including generous annual leave and a contributory pension scheme.