Liability Claims Technician

Sedgwick; Dartford; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading claims management company in the UK is seeking a Liability Claims Technician to manage Employers Liability, Public Liability, and property damage claims. Applicants should have experience in claims management and excellent communication skills. This hybrid role offers a competitive salary, personal development opportunities, and benefits such as private healthcare and a pension scheme.

Benefits

Competitive salary

Flexible working

Private healthcare plan

25 days holiday plus bank holidays

Self Invested Personal Pension Scheme (SIPP)

Qualifications

• Previous experience in a claims environment is essential.
• Ability to interact with stakeholders and explain complex details.
• Dedication to professional development is necessary.

Responsibilities

• Identify fraudulent claims and evaluate evidence.
• Manage liability claims and take them through to settlement.

Skills

Experience in claims management

Excellent communication skills

Empathy and understanding

Education

Chartered Institute of Loss Adjusters' Cert CILA commitment

Job description

Overview

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Liability Claims Technician

Job Location: UK, hybrid working

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Claims Technicians working on a hybrid basis.

An excellent opportunity has arisen in our Simply Business liability team. We are seeking individuals with previous liability claims handling experience or from an insurance background.

Simply Business is an online broker with more than 20 insurers on their panel. The dedicated team handles property damage, employer’s liability, public liability, personal accident, legal expenses and home emergency claims, handling claims up to £10,000 at the desk.

You will manage Employers Liability, Public Liability, and property damage claims, making informed decisions and taking claims through to settlement.

Responsibilities

• Identify fraudulent claims, evaluate evidence, handle correspondence and calls, issue client updates, and maintain diary processes. Empathy, understanding, and strong communication skills are essential.
• Manage Employers Liability, Public Liability, and property damage claims, making informed decisions and taking claims through to settlement.

Qualifications

• Experience in managing claims across multiple liability areas: Previous experience in a claims environment is essential.
• Excellent communication skills: Ability to interact with policyholders, insurers, contractors, and other stakeholders. Explain complex details clearly and negotiate fair settlements.
• Commitment to professional development: Dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role.

What we’ll give you for this role

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications

• A Self Invested Personal Pension Scheme (SIPP)

• Holiday allowance of 25 days plus bank holidays

• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Group Income Protection
• Employee assistance programme for employee wellbeing

Other benefits

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.