Lettings Negotiator

Clearview Recruitment; Birmingham; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A growing property organization in Birmingham seeks an experienced Lettings Negotiator to provide a professional Let Only service. This position offers hybrid working with a structured schedule, no weekend work, and a competitive benefits package that includes wellbeing support and the chance to buy additional leave. Candidates should have essential experience as a Lettings Negotiator, strong customer service skills, and knowledge of lettings legislation.

Benefits

Health cash plans

Cycle to work scheme

Community-focused office culture

Qualifications

• Previous experience as a Lettings Negotiator is essential.
• Confident negotiator with effective influencing ability.
• Team player with a positive and enthusiastic approach.

Responsibilities

• Register new applicants on their software.
• Maintain regular contact with applicants and match them to suitable properties.
• Arrange and coordinate viewings with Asset Managers.

Skills

Customer service skills

Communication skills

Negotiation skills

Knowledge of lettings legislation

Organizational skills

Administrative skills

Job description

Job Title: Lettings Negotiator

Company Overview:

Clearview Recruitment are delighted to be working with our client, a well-established and expanding property organisation who's Birmingham branch are operating within the infrastructure sector, managing a large and varied portfolio across Birmingham. With over 100 colleagues based in their Birmingham hub, the business offers a corporate yet community-driven environment, complete with regular events, socials, health and wellbeing initiatives, and charity activities.

Role Overview:

We are seeking an experienced and motivated Lettings Negotiator to join the Asset Management team. This role offers hybrid working (Tuesday & Wednesday in the office), a structured Monday - Friday schedule with no weekend work, and a highly competitive benefits package including flexible benefits, wellbeing support, and the opportunity to purchase additional annual leave. The successful candidate will be responsible for delivering a professional Let Only service to Asset Managers, ensuring compliance with legislation and internal SOPs.

Key Responsibilities:

• Register new applicants on their software
• Maintain regular contact with applicants and match them to suitable properties
• Arrange and coordinate viewings with Asset Managers
• Ensure adherence to Residential Lettings SOPs
• Provide support, advice, and updates to Asset Managers, landlords, and tenants
• Carry out property visits when required
• Follow up viewings and provide detailed feedback to landlords
• Handle and negotiate offers
• Produce tenancy documentation and lettings paperwork
• Ensure cleared funds, completed references, contracts, and compliance are in place prior to move-in
• Attend regular office meetings

Skills and Qualifications:

• Previous experience as a Lettings Negotiator is essential
• Strong customer service and communication skills
• Confident negotiator with effective influencing ability
• Working knowledge of lettings legislation and compliance
• Highly organised with excellent administrative skills
• Strong written communication and numeracy skills
• Team player with a positive and enthusiastic approach
• Driving licence beneficial (if required by the client)

Package and Benefits:

• Salary: £26,000 - £30,000 DOE (no commission)
• Hybrid working (Tuesday & Wednesday office-based)
• Monday - Friday 9:00am - 5:30pm
• Opportunity to purchase additional annual leave
• Health cash plans, cycle to work scheme, wellbeing initiatives and more
• Supportive, community-focused office culture
• On-site events, socials, and fundraising activities