Leisure Club Manager

Kew Green Hotels; Chatham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel management company in the UK is seeking a Leisure Club Manager. The ideal candidate will lead the You Fit Leisure Club, ensuring excellent member experiences and operational success. Responsibilities include maintaining health and safety standards, managing financial performance, and delivering fitness programs. Qualifications such as Pool Water Safety and First Aid at Work are preferred. This role offers a competitive rewards package, including discounted hotel stays and access to leisure facilities.

Benefits

Discounted hotel stays

Attractive retail discounts

Unlimited access to Leisure Clubs

Personal and career development

Employee Assistance programme

Qualifications

• Hands-on leader with a passion for member wellbeing and operational excellence.
• Supervisory or managerial experience from leisure, fitness, spa, or wellness industries.

Responsibilities

• Ensure Health & Safety and hygiene standards are met.
• Deliver and manage fitness programmes and engage members.
• Review financial performance and maximise revenue.

Skills

Leadership

Team motivation

Sales and engagement

Education

Pool Water Safety Qualification / Pool Responder

First Aid at Work

CIMSPA Fitness Professional (Level 2+)

Pool Plant Operator Qualification (Level 3)

Health & Fitness / Leisure Industry Qualification (Level 3+)

Job description

About the Role

We are looking for an energetic, people-focused leader to take ownership of the You Fit Leisure Club within our hotel. As Leisure Club Manager, you will inspire your team, elevate member experience, and drive exceptional operational and commercial results. This role reports directly to the Hotel Manager and plays a central part in shaping the club's culture, performance, and reputation. You are accountable for the smooth, safe and commercially successful operation of the Leisure Club. Through proactive leadership, operational excellence and an unwavering focus on member experience, you will ensure all health, safety, financial and service standards are consistently met.

Responsibilities

• Ensuring all Health & Safety, pool plant, and legislative requirements are fully met, with exceptional standards of hygiene and compliance throughout the facility.
• Delivering and managing company-approved fitness programmes, supporting behaviour change and driving Personal Training engagement.
• Reviewing daily, weekly and monthly financial performance and taking decisive action to maximise revenue and membership headcount.
• Driving new member sales through local outreach, innovative campaigns and exceptional engagement with prospects and current members.
• Managing pool plant operations proactively, maintaining best practice across pool and spa facilities in line with company SOPs.

Contact and Application

Full details of the role will be discussed with shortlisted candidates. If you'd like to find out more before applying, feel free to contact our resourcing team at [e-mail]. A member of our recruitment team will review your application and may be in touch to book a 15‑minute chat with shortlisted candidates so we can get to know you better. Candidates who are successful at this stage will be invited to meet the Hotel Manager to discuss the role in greater detail. We review applications as they come in, so apply early to avoid missing out. We may close the role once we've found the right person.

Ideal Candidate Profile

You are an inspiring, hands‑on leader with a passion for member wellbeing and operational excellence. You know how to motivate a team, create a welcoming environment and drive commercial success within a leisure or fitness setting. We're looking for someone who ideally brings supervisory or managerial experience from the leisure, fitness, spa or wellness industry, alongside the following qualifications:

• Pool Water Safety Qualification / Pool Responder
• First Aid at Work
• CIMSPA Fitness Professional (Level 2+)
• Pool Plant Operator Qualification (Level 3)
• Health & Fitness / Leisure Industry Qualification (Level 3+)

Our Rewards Package

• Discounted hotel stays around the globe, with food and beverage discounts.
• Attractive discounts across many major retailers, restaurants, and events.
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms).
• Personal and career development.
• Round‑the‑clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice.

About Kew Green Hotels

Kew Green Hotels is one of the UK's leading hotel management companies, operating a diverse portfolio of global brands. We're a people‑driven business that's passionate about performance, guest experience, and creating hotels that make us proud.

Inclusion

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [e-mail] – we’re here to support you.