Leisure Centre Duty Manager - Lead, Inspire & Deliver

Leisure United; Wednesbury; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading leisure organization is seeking a passionate and people-focused Duty Manager for their Wednesbury hub. You will supervise daily operations, manage staff, and ensure excellent customer service while adhering to health and safety regulations. The ideal candidate will have a background in leisure or hospitality and strong leadership skills. This temporary role offers a competitive salary, performance-based bonuses, and additional benefits, including gym membership and employee discounts. Flexibility is required as the role is not site-specific.

Benefits

Competitive salary

Performance-based bonus

Gym membership

Employee discounts

Health benefits

Career progression opportunities

Qualifications

• Experience in a supervisory or customer service role within leisure, sporting or hospitality.
• Strong communication skills with peers and customers.
• Flexibility towards working patterns including evenings and weekends.

Responsibilities

• Supervising daily operations including pitches, gym, and café facilities.
• Managing a team to ensure high-quality customer service.
• Responding to customer enquiries and incidents in a professional manner.
• Working closely with the Site General Manager.
• Ensuring compliance with Health and Safety regulations.

Skills

Flexibility

Strong communication

Leadership

Problem-solving ability

Passion for leisure and community engagement

Job description

A leading leisure organization is seeking a passionate and people-focused Duty Manager for their Wednesbury hub. You will supervise daily operations, manage staff, and ensure excellent customer service while adhering to health and safety regulations. The ideal candidate will have a background in leisure or hospitality and strong leadership skills. This temporary role offers a competitive salary, performance-based bonuses, and additional benefits, including gym membership and employee discounts. Flexibility is required as the role is not site-specific.