Leisure Assistant Manager

Meadow Bay Villages; Northampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leisure company in Northampton is seeking a full-time Leisure Assistant Manager to oversee and enhance leisure activities on-site. Responsibilities include ensuring guest safety, delivering exceptional customer service, and managing a team. The ideal candidate should have leadership experience in a leisure environment and possess essential qualifications like the RLSS Lifeguarding Qualification. Join a dynamic team that offers career progression opportunities and various employee benefits.

Benefits

Career progression opportunities

Employee Assistance Programme

20% off Food & Drink

20% Team Discount on Holidays

Qualifications

• Minimum 1 year management or leadership experience in a leisure background.
• Desire to progress into a management role.
• Experience in customer service.

Responsibilities

• Oversee and monitor all water users' safety.
• Set up and close down the site daily.
• Provide excellent customer service.

Skills

Customer service skills

Leadership skills

Organizational skills

Attention to detail

Education

RLSS Lifeguarding Qualification

First Aid Certificate

Job description

Leisure Assistant Manager – Billing Aquadrome – Northampton, Northamptonshire*

Meadow Bay Villages are actively seeking a full-time Leisure Assistant Manager to assist overseeing and managing their leisure offerings on site.

Our extensive aquatic offering includes the largest aqua park in Northamptonshire with a water sports offering, a state-of-the-art indoor swimming pool complete with a kids’ area and exciting water slides, an outdoor splash park, and a collection of premium hot tubs for relaxation and luxury.

We’re looking for enthusiastic and safety-focused individuals to join our team with a passion for water sports, to enhance the delivery of memorable experience for all visitors.

Job Details

• Job Title: Assistant Leisure Manager*
• Location: Crow Lane, Northampton NN3 9DA*
• Employment Type: Full Time – 40 hours, 5 days a week*
• Shift Patterns: Mon – Fri / Weekends actualizar / Bank Holidays / Days*
• Reports to: Head of Water Activities*

Minimum Requirements

• Must meet the qualification standard (Please see below).
• Be a team player with a willingness to learn.
• Have a minimum of 1 years of management / leadership experience in a leisure background (ideally in an outdoor aqua park or pool.) - Or the desire to progress into a management role.

Job Specification

• Work as part of the team to set up the site at the start of each session and close down post-sessions at the end of the day.
• Providing excellent customer service, ensuring each visitor has a successful, rewarding and enjoyable experience.
• Welcoming customers and staff to the facility.
• Monitoring the water ensures all water users are safe and follow the safety procedures / rules.
• Making sure the site follows our logged NOP & EAP procedures.
• Recording and upkeep of site maintenance.
• Ensuring all visitors are educated in, and adhere to the facilities etiquette and rules.
• Respond to those needing assistance; vigilantly monitor the participants to spot signs of struggle and signals for help / assistance.
• Leading rescues & training sessions as and where required.
• Carrying out daily / weekly safety checks on equipment and facilities to ensure all areas and equipment are fit for use and meet operational standards.

Essential Skills

• Well organised and the ability to use your initiative to identify what needs to be done.
• The ability to delegate roles and keep our team working efficiently.
• Ability to build strong working relationships with customers, clients and staff.
• Flexible, adaptive mindset and approach to challenges.
• A ‘can do’ attitude, being prepared to get hands‑on with the role if and when required.
• Excellent customer service and communication skills.
• A desire to learn, develop and grow in the role.
• Attention to eléctrico detail in all aspects of work and areas of responsibility.

Desirable Qualifications – Training can be provided

• RLSS Lifeguarding Qualification (NPLQ, OWL or NVBLQ) – Essential
• RLSS Aqua Park Module
• AED / First Aid Certificate
• Pool Plant Operator (RLSS or STA)
• BWSW SLO 1 / SLO 2
• Paddle Sport Instructor
• RLSS TA (OWL or NPL ديسمبر Q)

Staff Development

• Job‑specific training and development, both at your induction and throughout your development pathway.
• Support to develop your own ‘Personal Development Plan’ – input from your manager to help you highlight what you need to work on and how to achieve it.
• Nationally recognised training and qualifications as part of your personalised development plan.

Team Benefits

• Career progression opportunities.
• Employee Assistance Programme.
• 20% off Food & Drink while on the resort.
• 20% Team Discount on Holidays.

Sound like the role for you?* If this sounds kamata ...

If this sounds like the opportunity for you and you would be a great fit Waarom the dynamic, friendly team here at Meadow Bay Villages, then we’d love to hear from you.