Legal Administrator / Front of House

Boyd Legal; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A Scottish law firm is seeking a professional Legal Administrator / Front of House individual to join their Equity Release team in Edinburgh. This role combines reception duties with administrative support to ensure the smooth running of the office. The ideal candidate will have strong administrative experience and possess excellent organizational skills. Responsibilities include welcoming clients, managing calls, onboarding new clients, and supporting various legal processes. The firm offers a supportive team environment and a respected reputation across Scotland.

Benefits

Supportive team environment

Specialist Equity Release team

Varied client-facing and administrative role

Qualifications

• Strong administrative experience, ideally in a professional services environment.
• Excellent attention to detail and strong organisational skills.
• Good IT skills, including Microsoft Office.

Responsibilities

• Welcome clients and visitors, ensure a professional first impression.
• Manage the main reception line, directing calls or taking messages.
• Onboard new clients and update internal systems.

Skills

Strong administrative experience

Confident, friendly manner

Excellent attention to detail

Organisational skills

Good IT skills, including Microsoft Office

Proactive, team-focused approach

Job description

Position: Legal Administrator / Front of House

Location: Edinburgh

Contract: Full‑time, office‑based

Boyd Legal is a Scottish law firm with offices in Edinburgh and Kirkcaldy, providing Conveyancing, Commercial, Private Client, Trusts and Equity Release legal services to clients across the country.

We are looking for a professional, organised and client‑focused Legal Administrator / Front of House individual to join our Equity Release team in Edinburgh.

This is a key role combining reception duties with administrative support to ensure the smooth running of our office and the efficient progression of Equity Release transactions.

What You’ll Be Doing

Front of House

• Welcoming clients and visitors and ensuring a professional first impression
• Managing the main reception line, directing calls or taking accurate messages
• Handling incoming and outgoing mail, including DX collections and Royal Mail franking
• Maintaining reception and stationery supplies
• Managing the Reception inbox, forwarding or directing emails appropriately

Legal Administration

• Onboarding new clients and updating internal systems
• Preparing welcome letters and requesting Amiqus ID verification
• Checking Registers of Scotland to identify the correct Property Register
• Ordering title deeds and managing document scanning and filing
• Supporting the Equity Release team with a range of administrative tasks

Additional Support (as required)

• Making outbound client calls for introductions, updates and meeting bookings
• Preparing documents for client meetings
• Ordering reports, drafting discharges and sending documents to lenders’ solicitors
• Submitting advance notices
• Preparing fee notes, final statements and finance postings
• Issuing completion documents and client feedback requests
• Sending title sheets and any sasine deeds to clients

What You’ll Bring

• Strong administrative experience, ideally in a professional services environment
• A confident, friendly and professional manner — both in person and on the phone
• Excellent attention to detail and strong organisational skills
• Ability to manage multiple tasks and prioritise effectively
• Good IT skills, including Microsoft Office
• A proactive, team‑focused approach

Desirable: experience in a legal environment (particularly conveyancing or Equity Release), familiarity with Amiqus, or knowledge of Registers of Scotland processes.

Why Join Boyd Legal?

• A supportive, friendly team environment
• The opportunity to work within a specialist Equity Release team
• A varied role with both client‑facing and administrative responsibilities
• A respected firm with a strong reputation across Scotland