Legal Admin Support Officer

HM Courts & Tribunals Service (HMCTS); Bournemouth; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A government agency in the UK is seeking an Admin Officer to provide essential administrative support and outstanding customer service to court users and judiciary members. The role offers a hybrid working arrangement, emphasizes multitasking and strong communication skills, and involves supporting recruitment committees and managing communications within the magistracy. The ideal candidate will embody a commitment to public service and possess excellent organisational skills.

Benefits

25 days annual leave

Flexible benefits

Civil Service pension scheme choices

Extensive training and development opportunities

Responsibilities

• Support Advisory Recruitment Committees and facilitate online interviews.
• Handle receipt of appraisals and applications for Justices Training Approvals.
• Manage communications to the magistracy and response management.
• Provide support for day-to-day operations across the South West region.

Skills

Customer service

Multitasking

Written communication

IT proficiency

Organisational skills

Job description

General Information

Salary: £25,582
Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
Location: Bournemouth, Southampton, Taunton
Region: South West
Closing Date: 10-Dec-2025
Post Type: Fixed Term, Loan
Grade: AO
Number of Jobs Available: 3
Reserve List: 12 months

About the role

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. We are looking for individuals committed to public service and delivering justice. This position offers a hybrid working arrangement with 60% of the time required in the office.

Your role

• Support to Advisory Recruitment Committees, including magistrates recruitment, facilitating online interviews via Teams, working with the online recruitment portal Affinix, and processing magistrate retirements/resignations.
• Support to Justices Training Approvals, Authorisations & Appraisal Committees, handling receipt of appraisals and applications.
• General Bench Support: communications to the magistracy and response management.
• Manage the Magistrates Rota and provide support to teams managing day‑to‑day operations across the South West region.

Skills and Experience

• Friendly and approachable manner with excellent customer service skills.
• Ability to multitask in a fast‑paced environment.
• Excellent written and verbal communication skills.
• IT proficiency and ability to learn new technologies and software packages.
• Excellent organisational skills.

Working Patterns

• Standard full‑time: 37 hours per week.
• Hybrid working: 60% office time, remainder flexible.
• Part‑time, flexible and job‑sharing availability, subject to role demands.
• Fixed‑term contracts up to 12 months with specific mandatory working days per location.

Benefits

• Annual leave: 25 days on appointment, increasing to 30 days after five years.
• Leave purchase or sale scheme.
• Public holidays and one privilege day.
• Flexible benefits: voluntary benefits, retail vouchers, discounts.
• Family‑friendly policies: reduced hours, job share options.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests.
• Civil Service pension scheme choices.
• Extensive training and development opportunities.
• Employee networks for minority groups and others.

Equality and Diversity

This job is broadly open to the following groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries with the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the EU Settlement Scheme
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have applied for settled or pre‑settled status
• Individuals with limited leave to remain or indefinite leave to remain who were eligible for EUSS on or before 31-12‑2020
• Turkish nationals and certain family members with accrued right to work in the Civil Service

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ Support – 0345 241 5359 (Mon‑Fri 8am‑6pm) or email:
Job Reference: 12239