Learning and Development Systems Administrator | East and North Hertfordshire Teaching NHS Trust

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional healthcare provider in Stevenage is seeking a Learning and Development Systems Administrator to support the Learning and Development team. In this role, you will manage queries, coordinate training sessions, and maintain contact lists for training leads. Strong organizational and communication skills are essential. The Trust supports flexible working patterns to promote a positive work-life balance for staff, focusing on high-quality care to patients. Apply by December 11, 2025.

Benefits

Flexible working patterns

Commitment to employee well-being

Qualifications

• Ability to work independently as well as part of a team.
• Confident in following established policies and procedures.
• Learner-focused mindset to support development initiatives.

Responsibilities

• Provide day-to-day administrative support for the L&D team.
• Manage queries in team inboxes and act as a first point of contact.
• Schedule and manage training sessions on the ENH Academy platform.
• Coordinate bookings for training venues.
• Maintain an updated contact list of training leads.

Skills

Strong organisational skills

Effective communication skills

Proactive approach

Teamwork

Attention to detail

Job description

We are recruiting for a Learning and Development Systems Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

In this vital role, you will support the Learning and Development (L&D) team by managing a range of administrative tasks essential to achieving team goals.

You will help us ensure that we attract, develop, and retain the best talent, align with our organisational objectives, and ultimately, work together to achieve excellent outcomes for our patients.

What We’re Looking For

• Someone who can work independently while also contributing effectively as part of a team.
• A proactive individual who can follow established policies, procedures, and protocols with confidence.
• Strong organisational and communication skills, with attention to detail and a learner-focused mindset.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Responsibilities

The Learning and Development Systems Administrator will provide day-to-day administrative support to the Learning and Development team.

• Manage and respond to queries in the team’s generic inboxes (Learning and Development and Grow Together).
• Act as the first point of contact for internal and external enquiries, offering information and signposting where necessary.
• Schedule and manage training sessions via the ENH Academy platform – including communicating with learners, recording attendance, issuing feedback forms and certificates, and maintaining updated course listings.
• Coordinate bookings for both internal and external venues for face-to-face training delivery.
• Maintain an up-to-date contact list of all training leads to ensure broad promotion of learning opportunities, with a focus on clinical colleagues.

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care.

Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

This advert closes on Thursday 11 Dec 2025