Lead Technician

Paul Davis; Hanwell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading property damage restoration service provider in Hanwell is looking for a dedicated emergency services supervisor. The role involves overseeing restoration services, responding to emergencies, and coordinating efforts in water, fire, and mold remediation. The successful candidate will represent core principles of integrity and serve as a crucial point person in emergencies. Strong technical skills, required certifications, and experience in restoration services are essential for this position. The company values personal development and offers opportunities for advancement.

Benefits

Overtime opportunities

Paid time off

Opportunity for advancement

Great company culture

Qualifications

• Required IICRC certifications: Water Restoration Technician, ASD, Fire & Smoke Technician, Applied Microbial Remediation, Carpet & Upholstery Technician.
• Able to lift at least 75 pounds and work in confined spaces.
• Valid Driver's License and current driving history required.

Responsibilities

• Respond to emergency services and oversee restoration services.
• Professionally represent company principles and serve as first responder.
• Coordinate work on water, fire/smoke, and mold remediation services.

Skills

Emergency response

Customer communication

Supervisory skills

Technical skills in water/fire restoration

Education

High School diploma or equivalency

Tools

MSDS sheets

Job description

BASIC FUNCTIONS: Responds to all activities of emergency services and oversees restoration services

KEY RESPONSIBILITIES

• Professionally represent the Paul Davis principles of honesty and integrity.
• Point person and first responder for every emergency loss.
• Establishes and records the scope of work to be accomplished.
• Coordinates and supervises work on Emergency Water Services (to include extraction, developing drying plans, and providing project documentation).
• Coordinates and supervises work on Emergency Fire/Smoke Services (to include deodorization, pack-outs, board-ups, and securing structure).
• Coordinates and supervises work on Mold Remediation (including demolition and cleaning).
• Coordinates and supervises work in the preparation and cleaning of carpets and furniture upholstery.
• Oversees Equipment Maintenance and expendables (to include maintaining
• MSDS sheets).
• Communicates with Management & Customers.
• Trains and supervises emergency services technicians and assistant technicians.
• Maintains relationship with adjusters and communicates with updates as needed.
• Performs on-call rotation as needed.
• Completes jobs successfully and obtains certificate of completion.
• Able to climb a ladder.
• Able to list at least 75 pounds.
• Able to work in confined spaces.
• Able to work around a variety of chemicals without any adverse reaction or sensitivity.
• Required IICRC certifications: Water Restoration Technician, ASD, Fire & Smoke Technician, Applied Microbial Remediation (PDR Certification), Carpet & Upholstery Technician (PO Certification)
• Required High School diploma or equivalency, valid Driver’s License, copy of current driving history issued by DMV

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Our Mission:

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture

In my job, I find stability, flexibility, personal development, and fulfillment. I have recommended Paul Davis as a place to work and will continue. Because the nature of our business is helping people, I find a trend of people who care a lot about their work, both at a franchise level and the corporate level.