Lead Smartphone Repair Store Manager

iSmash; Reading; Presencial; GBP 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Descripción de la vacante

iSmash is seeking a Store Manager in Reading to lead a busy repair store with a blend of hands-on technical work and leadership responsibilities. You will drive sales, maintain high service standards, and manage repairs with a focus on quality and turnaround times.

Join a fast-growing retailer with a tech-forward culture and a commitment to customer satisfaction. This on-site role offers a hands-on leadership path and opportunities to develop the team and store performance.

Formación

• Lead, motivate, and develop a high-performing team through coaching and regular feedback.
• Deliver exceptional customer experiences through professional and solution-focused service.
• Take full ownership of store performance, including sales, KPIs, and profitability.
• Oversee repair workflow, ensuring quality, efficiency, and turnaround times.

Responsabilidades

• Lead, motivate, and develop a high-performing team through coaching and regular feedback.
• Deliver exceptional customer experiences through professional and solution-focused service.
• Take full ownership of store performance, including sales, KPIs, and profitability.
• Oversee repair workflow, ensuring quality, efficiency, and turnaround times.

Conocimientos

Team leadership

Customer service

Communication

Problem solving

Attention to detail

Descripción del empleo

iSmash is seeking a Store Manager in Reading to lead a busy repair store with a blend of hands-on technical work and leadership responsibilities. You will drive sales, maintain high service standards, and manage repairs with a focus on quality and turnaround times.

Join a fast-growing retailer with a tech-forward culture and a commitment to customer satisfaction. This on-site role offers a hands-on leadership path and opportunities to develop the team and store performance.