Smartphone Repair Tech — Commission + Fast Career Growth

iSmash UK Trading Limited; Cardiff; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Commission

Company pension

21 days’ holiday + 8 bank holidays

Relocation support where applicable

Annual awards

Career development and ongoingTraining

Job summary

iSmash UK Trading Limited in Cardiff is seeking a Mobile Phone Repair Technician to repair smartphones and tablets, provide customer guidance, and ensure high-quality service in a busy retail setting.

The role requires hands-on repair skills, strong attention to detail, and a proactive customer-focused approach. A base salary is offered with commission and opportunities for career development within the company.

Qualifications

• Proven experience repairing smartphones and tablets, particularly brands such as Apple, Samsung and Google.
• Strong customer service skills with confidence speaking directly to customers.
• High attention to detail when handling devices, tools and small components.

Responsibilities

• Repair smartphones and tablets, including screen replacements, battery replacements, camera repairs, charging issues and other common faults.
• Diagnose and troubleshoot device issues using your technical judgement.
• Provide clear advice and guidance to customers on repair options and solutions.
• Recommend suitable accessories and protection products.
• Maintain a clean, organised and safe workspace.
• Follow repair standards and safety guidelines at all times.

Skills

Smartphone repair

Customer service

Attention to detail

Retail experience

Job description

iSmash UK Trading Limited in Cardiff is seeking a Mobile Phone Repair Technician to repair smartphones and tablets, provide customer guidance, and ensure high-quality service in a busy retail setting.

The role requires hands-on repair skills, strong attention to detail, and a proactive customer-focused approach. A base salary is offered with commission and opportunities for career development within the company.