Smartphone Repair Technician — Commission & Training

iSmash UK Trading Limited; Reading; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Company pension

Holiday allowance

Relocation support

Training opportunities

Awards program

Job summary

iSmash UK Trading Limited is seeking a Mobile Phone Repair Technician in Reading to repair smartphones and tablets, provide expert guidance to customers, and maintain a clean, efficient workspace.

The role emphasizes hands-on gadget repairs, attention to detail, and delivering excellent customer service in a fast-paced retail setting. A base salary plus commission is offered with relocation support where applicable.

Qualifications

• Proven experience repairing smartphones and tablets, including Apple, Samsung and Google devices.
• Strong customer service skills and confidence when speaking with customers.
• High attention to detail when handling devices, tools and small components.

Responsibilities

• Repair smartphones and tablets, including screen and battery replacements and other common faults.
• Diagnose and troubleshoot device issues using technical judgement.
• Explain repair options and guidance to customers and upsell accessories as appropriate.

Skills

Phone repair

Customer service

Job description

iSmash UK Trading Limited is seeking a Mobile Phone Repair Technician in Reading to repair smartphones and tablets, provide expert guidance to customers, and maintain a clean, efficient workspace.

The role emphasizes hands-on gadget repairs, attention to detail, and delivering excellent customer service in a fast-paced retail setting. A base salary plus commission is offered with relocation support where applicable.