Smartphone Repair Technician — Fast Fixes & Commission

iSmash UK Trading Limited; Southampton; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Personalised career development

Company pension

Annual awards

Relocation support

Job summary

iSmash UK Trading Limited is seeking a Mobile Phone Repair Technician for Southampton. The role involves repairing smartphones and tablets, including screen and battery replacements, while delivering excellent customer service in a busy retail setting. You’ll diagnose issues, advise customers on options, and maintain a clean, safe workspace.

40 hours per week with commission opportunities. Experience with Apple, Samsung or Google devices is preferred.

Qualifications

• Proven experience repairing smartphones and tablets, particularly brands such as Apple, Samsung and Google.

Responsibilities

• You will play a key role in delivering high-quality repairs and excellent customer experiences.
• Repair smartphones and tablets, including screen replacements, battery replacements, camera repairs, charging issues and other common faults.
• Diagnose and troubleshoot device issues using your technical judgement.
• Provide clear advice and guidance to customers on repair options and solutions.
• Recommend suitable accessories and protection products.
• Maintain a clean, organised and safe workspace.
• Follow repair standards and safety guidelines at all times.

Job description

iSmash UK Trading Limited is seeking a Mobile Phone Repair Technician for Southampton. The role involves repairing smartphones and tablets, including screen and battery replacements, while delivering excellent customer service in a busy retail setting. You’ll diagnose issues, advise customers on options, and maintain a clean, safe workspace.

40 hours per week with commission opportunities. Experience with Apple, Samsung or Google devices is preferred.