Lead Receptionist: Patient Experience & Scheduling

Together Dental; Basildon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A growing dental practice in Basildon seeks a Head Receptionist to deliver exceptional patient experiences and manage administrative tasks. The role requires outstanding customer service skills, strong communication, and excellent organisational abilities. Responsibilities include scheduling appointments, managing patient records, and ensuring a well-organised reception area. The practice offers benefits such as birthday off and discounted dental treatment after 6 months. Join a passionate team dedicated to providing outstanding care!

Benefits

Birthday off each year

Discounted dental treatment

Further education funding

Employee Assistance Platform

Career mobility opportunities

Qualifications

• Previous receptionist or administration experience required.
• Willingness to learn and progress.
• Ability to manage a varied workload.

Responsibilities

• Provide an excellent patient experience at the reception.
• Book dental appointments and manage patient records.
• Coordinate the dentist's schedule and ensure smooth practice operations.

Skills

Outstanding customer service skills

Strong interpersonal communication skills

Excellent telephone manner

Organisational skills

Attention to detail

Job description

A growing dental practice in Basildon seeks a Head Receptionist to deliver exceptional patient experiences and manage administrative tasks. The role requires outstanding customer service skills, strong communication, and excellent organisational abilities. Responsibilities include scheduling appointments, managing patient records, and ensuring a well-organised reception area. The practice offers benefits such as birthday off and discounted dental treatment after 6 months. Join a passionate team dedicated to providing outstanding care!