Lead IT Service Design & Transition

Guardian Jobs; Norwich; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A well-known UK housing organization is looking for an IT Service Manager to oversee service design and transition in a hybrid work environment. This role is flexible across different offices in England, requiring substantial experience in IT Service Management. The successful candidate will be responsible for managing service delivery and ensuring operational readiness from design through live operations. A competitive salary is offered for this permanent position.

Qualifications

• Significant experience in IT Service Management.
• Strong capability in managing service delivery.
• Experience in ensuring operational readiness from design to live operation.

Responsibilities

• Lead service design and transition within a hybrid role.
• Manage service delivery and ensure operational readiness.
• Facilitate flexible working options across offices.

Job description

An established UK housing organization is seeking an IT Service Manager to lead service design and transition within a hybrid role. The position is based across offices in England with flexible working options and demands significant experience in IT Service Management. The ideal candidate will demonstrate a strong capability in managing service delivery and ensuring operational readiness from design through to live operation. This permanent role offers a competitive salary and requires eligibility to work in the UK.