Lead Integrator

Lloyds Banking Group; Gildersome; Hybrid; GBP 76,000 - 94,000; Full time

Job summary

A leading banking group is seeking a Lead Integrator to manage IT infrastructure delivery and enhance collaboration across teams. This hybrid position focuses on strategic leadership and operational delivery, ensuring alignment between infrastructure and business objectives. Candidates should have proven experience in IT infrastructure management, excellent stakeholder engagement skills, and a solid understanding of compliance frameworks. Benefits include a competitive salary, generous pension contribution, and 30 days' holiday.

Benefits

Generous pension contribution of up to 15%

Annual bonus award based on performance

Share schemes including free shares

Lifestyle benefits, such as discounted shopping

30 days' holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Proven experience in IT infrastructure delivery and portfolio management.
• Strong understanding of agile methodologies and delivery roadmap planning.
• Excellent partner and stakeholder management skills.
• Experience managing third-party suppliers and negotiating service level agreements.
• Structured, proactive, and professional communication style.
• Team leadership and people development experience.
• Ability to integrate complex information and develop innovative solutions.
• Knowledge of compliance and regulatory frameworks.

Responsibilities

• Manage and deliver outcomes for a portfolio of IT infrastructure projects.
• Develop innovative solutions by integrating and analysing complex information sources.
• Coordinate across multiple teams to create work schedules and infrastructure roadmaps.
• Oversee supplier performance and ensure service levels are met.
• Engage directly with Platform Leads and Technology Leads for alignment.
• Account-manage demand across feature teams within labs.
• Build and nurture relationships with key stakeholders.
• Assist in designing and implementing compliance programmes.

Skills

IT infrastructure delivery

Agile methodologies

Stakeholder management

Supplier management

Effective communication

Team leadership

Compliance knowledge

Problem-solving

Job description

JOB TITLE

Lead Integrator

SALARY

£76,194 - £94,000 per annum

LOCATION

Leeds, Manchester, Bristol

HOURS

Full-time - 35 hours

WORKING PATTERN

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Leeds, Manchester or Bristol office.

About this opportunity

Exciting opportunity for a dynamic and experienced Integrator to join our Consumer Relationships Platform to lead IT infrastructure delivery while acting as a key connector between business platforms and technology teams. This role combines strategic leadership, operational delivery, and relationship management to ensure alignment between infrastructure priorities and business platform objectives.

About us

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll do

• Infrastructure Delivery Leadership
  • Manage and deliver outcomes for a portfolio of IT infrastructure projects, ensuring alignment with organisational priorities and compliance standards.
  • Develop innovative solutions by integrating and analysing complex and diverse information sources.
  • Coordinate across multiple teams to create medium- and long-term work schedules that support business plans and infrastructure roadmaps.
  • Oversee supplier performance and ensure service levels are met across a portfolio of contracts, including negotiating SLAs.
• Platform Engagement & Change Management
  • Act as the face of Change for Business Platforms, engaging directly with Platform Leads and Technology Leads to ensure alignment and prioritisation.
  • Account‑manage demand across feature teams within labs, working with Leads to prioritise backlogs and assess IT impact.
  • Drive continuous improvement through lessons learnt from IT Change and Service Management practices.
• Strategic Relationship Management
  • Build, own, and nurture relationships with key stakeholders, including senior colleagues, platform teams, and strategic suppliers.
  • Act as a senior source of professional expertise and escalation point for troubleshooting and resolution within the lab environment.
• Governance & Compliance
  • Assist in designing and implementing compliance programmes, ensuring adherence to regulatory standards.
  • Liaise with regulators and supervise compliance activities where required.
• People Leadership & Development
  • Set medium-term objectives and implement performance management systems for the team.
  • Take responsibility for formal development frameworks and coach others across the organisation.
  • Promote knowledge sharing and collaboration within a Guild of Business Platform Connectors.

What you’ll need

• Proven experience in IT infrastructure delivery and portfolio management.
• Strong understanding of agile methodologies and delivery roadmap planning.
• Excellent partner and stakeholder management skills with the ability to influence and resolve issues.
• Experience managing third-party suppliers and negotiating service level agreements.
• Structured, proactive, and professional communication style.
• Team leadership and people development experience.
• Ability to integrate complex information and develop innovative solutions.
• Knowledge of compliance and regulatory frameworks.
• Ideally, familiarity with Group CIO organisation and shared services.

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey!