Lead Guest Experience: Front Office Manager

Novotel Edinburgh Centre; Easter Howgate; On-site; GBP 33,000 - 35,000; Full time

Job summary

A leading hotel in Edinburgh is seeking a motivated Front Office Manager to enhance the guest experience. This role requires strong leadership to inspire and guide the Front Office team towards delivering exceptional service. Candidates should have prior management experience in hospitality, coupled with excellent interpersonal and customer service skills. Join us for a rewarding career with benefits such as private medical insurance, hotel discounts, and 28 days of holiday per year.

Benefits

Private Medical Insurance

Performance Bonus

Cycle to work scheme

28 days holidays per year

Uniform provided

Qualifications

• Proven experience in a management role within a hotel environment.
• Ability to mentor and engage a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and manage the Front Office team for optimal guest experience.
• Ensure professionalism and attention to detail in all operations.
• Drive team engagement and create a positive work environment.

Skills

Leadership skills

Customer service

Attention to detail

Job description

A leading hotel in Edinburgh is seeking a motivated Front Office Manager to enhance the guest experience. This role requires strong leadership to inspire and guide the Front Office team towards delivering exceptional service. Candidates should have prior management experience in hospitality, coupled with excellent interpersonal and customer service skills. Join us for a rewarding career with benefits such as private medical insurance, hotel discounts, and 28 days of holiday per year.