Lead Exams Administrator

Abingdon and Witney College; Witney; On-site; GBP 27,000 - 28,000; Full time

Job summary

A further education college in Witney seeks an Exam Lead Administrator to manage learner registrations and support the exam delivery process. Key responsibilities include advising staff and learners on exam queries and ensuring process compliance. Candidates should have level 3 education, excellent communication, and problem-solving skills. The role offers a range of benefits including a generous pension, flexible working options, and professional development opportunities.

Benefits

Generous pension scheme

Flexible working options

Corporate gym membership

Continued professional development

Qualifications

• At least level 3 education with strong literacy, numeracy, and IT skills.
• Proven proactive problem-solving approach.
• Excellent customer communication skills.

Responsibilities

• Administer registrations and certification for learners.
• Act as key contact for examination-related queries.
• Ensure accuracy and compliance in exams process.

Skills

Highly developed literacy

Highly developed numeracy

IT skills

Excellent customer service communication

Problem-solving

Ability to work under pressure

Teamwork

Education

Educated to at least level 3

Tools

EBS or similar management information system

Job description

Salary: £27,166 - £27,820 per annum

Hours per week: 37

Weeks per Annum: 52

Working pattern: Monday - Thursday 7.5 hours per day, Friday 7 hours per day

Location: Witney Campus

Contract type: Permanent

An opportunity has arisen for an experienced, proactive, and hard‑working individual to join us as an Exam Lead Administrator. Based at the Witney campus, you will be responsible for administering the registration and certification of learners and supporting the delivery of exams throughout the year.

About the Role

You will act as a key contact for examination‑related queries from staff and learners. Administer all aspects of the exams process, including registrations, entries, timetables, and results, ensuring accuracy and compliance with awarding body and JCQ requirements. The role will focus on maintaining data integrity, supporting learners and staff throughout the exams cycle, and contributing to the smooth delivery of examinations across the College.

Essential Criteria

• Educated to at least level 3 with highly developed literacy, numeracy and IT skills.
• Good working knowledge of EBS or similar management information system.
• Understanding of the Further Education sector.
• Excellent customer service communication skills; especially the aptitude to simplify complex Awarding Organisation information.
• Proven proactive approach to problem solving.
• Experience of working flexibly and under pressure to meet deadlines.
• Evidence of effective working within a team.

Desirable

• Experience of exams systems and processes.
• Knowledge of JCQ exam requirements.
• Ability to travel between campuses.

Why Work with Us

Excellent benefits for our employees including generous pension and holiday schemes (with potential Christmas closure days), continued professional development, flexible working options, corporate gym membership, cycle/tech scheme and much more.

Abingdon and Witney College reserve the right to close all applications before posted closing date.

AWC values diversity and encourages applications from all sections of the community. We are committed to safeguarding and expect all our employees and volunteers to share this commitment. We are exempt from the Rehabilitation of Offenders Act 1974 and all appointments are subject to satisfactory clearances including enhanced DBS checks. Abingdon and Witney College are committed to safer recruitment practices. In addition to our pre‑employment checks, we will conduct an online search. This includes checking Google main results feed as well as the 'News' and 'Images' tab. We will be checking for any publicly available information that suggests the applicant may not be suitable to work with children or young/vulnerable people or content that could potentially damage Abingdon and Witney College's reputation. This may include inappropriate posts, comments or images displaying evidence of offensive or inappropriate behaviour, jokes or language, discriminatory comments, inappropriate photos, drug or alcohol misuse.