Lead Duty Manager - Hospitality & Guest Experience

Prezzo Bristol; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Italian restaurant in Bristol is seeking a dedicated Duty Manager to enhance the dining experience while supervising staff and ensuring operational excellence. You will be responsible for managing shifts, opening and closing the restaurant, and acting as a keyholder. The ideal candidate will have hospitality experience and strong leadership skills. With competitive pay, flexible shifts, and various employee perks, this role is perfect for those looking to advance their career in hospitality.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Qualifications

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Basic understanding of compliance, cashing up, and health & safety.

Responsibilities

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Respond to guest feedback with professionalism and positivity.

Skills

Leadership

Strong communication

People skills

Problem-solving

Job description

A leading Italian restaurant in Bristol is seeking a dedicated Duty Manager to enhance the dining experience while supervising staff and ensuring operational excellence. You will be responsible for managing shifts, opening and closing the restaurant, and acting as a keyholder. The ideal candidate will have hospitality experience and strong leadership skills. With competitive pay, flexible shifts, and various employee perks, this role is perfect for those looking to advance their career in hospitality.