Lead AV Technician - London Event & VC Support

Concept; Greater London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A global audio-visual integrator seeks a Senior AV Technician in London to manage a team ensuring top-notch technical support for clients. Responsibilities include overseeing video and audio conference setups, training team members, and liaising with clients. With a salary of £45,000, benefits include a pension contribution and private medical insurance. The role requires a proactive approach and a commitment to excellence in AV service delivery.

Benefits

3% pension contribution after 3 months

23 days holiday in the first year

Death in service benefits

Private medical insurance after 3 months

Inclusive company culture

Qualifications

• Minimum of 3 years experience in AV technical support.
• Experience in managing AV teams and services.
• Strong communication skills to deal with clients and stakeholders.

Responsibilities

• Manage the AV mailbox and liaise with clients.
• Deliver a high standard of service according to SLAs.
• Supervise and train AV Event Technicians.

Skills

Video conference support

Audio conference support

Technical support

Team management

Documentation skills

IPTV support

LED wall maintenance

Client liaison

Job description

A global audio-visual integrator seeks a Senior AV Technician in London to manage a team ensuring top-notch technical support for clients. Responsibilities include overseeing video and audio conference setups, training team members, and liaising with clients. With a salary of £45,000, benefits include a pension contribution and private medical insurance. The role requires a proactive approach and a commitment to excellence in AV service delivery.