Lead Administrator | Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust; Wokingham; On-site; GBP 30,000 - 36,000; Part time

Job summary

A healthcare organization in Wokingham is seeking a motivated Lead Administrator to manage administrative tasks for the CAMHS Children in Care Team. Applicants must possess excellent communication and organizational skills, adeptness in IT, and proficiency in Microsoft Office applications. This part-time role (22.5 hours over three days) offers flexible working options and generous benefits, including annual leave and a strong commitment to staff well-being.

Benefits

Flexible working options

27 days’ annual leave

Generous NHS pension scheme

Excellent learning opportunities

Cycle to Work scheme

Discounts at popular retailers

Free parking

Qualifications

• Proficient in managing electronic and hard-copy office systems.
• Ability to maintain professional relationships across services.
• Excellent digital typing skills.

Responsibilities

• Manage day-to-day administration tasks for the CAMHS team.
• Support the Business Support Manager in following policies.
• Prepare documentation and collate data for Team Business Meetings.

Skills

Excellent communication skills

Organisational skills

Multi-tasking

IT skills

Typing skills

Education

European Computer Driving Licence or equivalent

Tools

MS Word

MS Excel

MS Outlook

MS Teams

Job description

An exciting opportunity has arisen for an enthusiastic and motivated Lead Administrator to work in our CAMHS Children in Care Team. You will be carrying out and supervising the day-to-day administration tasks for referrals to the team. The post is for 22.5 hours, i.e. 3 days a week, 9am - 5pm (0.6wte). You will be based at Wokingham Hospital and ideally 1 day a week at Erlegh House, University of Reading.

You will have excellent communication and organisational skills; have the ability to multi-task and prioritise, be familiar with the Trust computer systems and have very good IT skills. You will need to be efficient in using Teams, Outlook, Excel and Word packages.

The CAMHS CiC service aims to improve life chances of Children in Care (CIC), by working towards increasing these resiliency factors:

• Supporting trauma informed care
• Creating stability of the Child or Young person’s home placement
• CYP able to maintain a relationship with family members and work to be re‑united where that is possible
• Fostering as strong an attachment as possible with the CYP foster carers or adults responsible for their care (if in a residential setting)
• Reaching as high as possible Education achievements
• Creating local social networks, forming positive and meaningful relationships with peers and other adults

You will deal with telephone enquiries from patients, carers, staff and other professionals in a careful and sensitive way and taking appropriate action in a timely manner.

• Using e Roster system to input annual leave requests and sickness absence.
• Liaising with Estates/IT and other services to resolve daily issues.
• To support the Business Support Manager, ensuring policies and procedures are followed.
• Helping with the recruitment and induction of new administrative staff and supporting new starters/clinical trainees.
• Preparing documentation and collating data and agenda for the Team Business Meeting.
• Minute taking and distribution, following up on actions and being aware of meeting deadlines.
• Input confidential correspondence, produce requested reports and other documentation to a high standard within an agreed timescale using software packages.
• You will be expected to act on your own initiative to ensure the effective running of the service, prioritising your own workload with guidance from the Team Lead and Business Support Manager.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work‑life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

The “must haves” for this role:

• Ensure all office systems are maintained to a high standard, both electronic and hard copy, across the service, developing systems to ensure that services run smoothly through having well planned and organised administrative systems and processes in place.
• To be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures.
• European Computer Driving Licence or equivalent knowledge and experience of using a variety of software programmes, MS Word, MS Excel, MS Outlook, MS Teams.
• Excellent digital typing skills.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point‑by‑point in your supporting statement for the best chance of being shortlisted.

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to contact: Simone Yates by email [e-mail] who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Interview will be held on 10th Dec 2025

This advert closes on Monday 1 Dec 2025