Late Maid

Hotelcare; Scotland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel support services provider is seeking a Public Area Cleaner in Scotland to ensure impeccable cleanliness in public spaces. The role requires physicality, teamwork, and strong attention to detail. Ideal candidates will have preferred experience in hospitality cleaning roles and the ability to provide excellent customer service. Benefits include flexible hours, paid holidays, and career progression opportunities. Join a dynamic team environment and help enhance guests' experiences.

Benefits

Up to 28 days paid holidays

Flexible working hours

Free Lunch on duty

Full on-site training

Career progression opportunities

Pension scheme after 3 months

Qualifications

• Preferred experience in a similar role within the hospitality industry.
• Ability to work under pressure and follow instructions.

Responsibilities

• Clean designated public areas including corridors, lobbies, and reception.
• Perform cleaning tasks efficiently to a high standard.
• Follow health and safety protocols, including COSHH guidelines.
• Report maintenance problems and safety hazards promptly.
• Maintain cleaning equipment and collaborate with team members.

Skills

Physical ability to lift and bend

Ability to work in a team

Strong time management skills

Attention to detail

Flexibility and willingness to learn

Excellent customer service

Job description

Responsible To: Line Manager

Direct Reports: 0

Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview

HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

Benefits

• Up to 28 days paid holidays.
• A permanent job with flexible working hours.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview

Our Late Maids play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you'll be integral parts of a dynamic team operating in a fast-paced environment.

Key Responsibilities

• Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
• Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
• Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
• Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
• Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
• Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
• Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
• Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.

Person Specification

Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.