Kitchen Team Member - Cwmbran

Hollywood Bowl Group; Wales; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading family entertainment company in the UK is seeking a Kitchen Team Member. This role involves preparing and cooking a range of delicious food options while ensuring high hygiene standards. You will provide excellent customer service and work in a lively environment. Successful candidates will be energetic, flexible, and passionate about food, with opportunities for career development and training, making it a rewarding position for the right individual.

Benefits

Monthly extra pay bonus

Access to management training programmes

Optional pension plan

Additional holiday days

Free game vouchers

30% discount on food and drink

50% off food while working

Support Programme access

Charity donation upon induction

Enhanced leave benefits

Healthcare cash plan option

Qualifications

• Demonstrated passion for food and preparation.
• Ability to communicate well with customers.
• Energetic and capable of working in a fast-paced environment.
• Friendly demeanor and supportive attitude towards team members.
• Basic literacy and numeracy skills.

Responsibilities

• Prepare, cook, and deliver food to customers.
• Maintain high hygiene and cleanliness standards.
• Provide exceptional customer service.
• Participate in ongoing training and development.

Skills

Passion for food

Customer service

High energy

Team player

Flexibility

Job description

What

The What... As our Kitchen Team Member, you'll be responsible for preparing, cooking and delivering our delicious range of food options for all the family to feast upon. All whilst maintaining our high cleaning and hygiene standards. You will be required to work in the Kitchen. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in‑house management training programmes, should you wish to take the next step in your career.

Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which.

• Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. To be a successful Kitchen Team Member, we’ll want to see:
• A real passion for food
• Great customer service, with the ability to communicate at all levels
• High energy and the ability to work in a fast‑paced environment
• A friendly, supportive and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

The Who

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in‑centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

The Why

Join Hollywood Bowl Group as a Kitchen Team Member, in return you’ll get:

• The opportunity to earn an extra 50p per hour, paid to you every month
• Access to apprenticeship programmes and our in‑house management training programmes
• Optional pension plan
• Additional days holiday with length of service up to five days
• Ongoing training and development, with the opportunity to fast track your career
• Free game vouchers every month
• 30% discount off food and drink for you and up to five friends
• 50% off food when you are working
• Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
• Financial long service awards
• A £15 donation to our dedicated charity partner when you complete your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan, tends to be when we require availability from Team Member applicants.
• Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.
• Weekday AM shifts are typically 09.00 - 17.00
• Weekday PM shifts are typically 17.00 - 00.00
• Weekend AM shifts are typically 09.00 - 18.00
• Weekend PM shifts are typically 16.00 - 01.00