Kitchen & Bedroom Surveyor

Wren Kitchens; Gravelly Hill; On-site; GBP 28,000 - 37,000; Full time

Job summary

A kitchen design firm in England is seeking a Customer Surveyor to conduct detailed kitchen surveys, ensuring precise measurements and maintaining exceptional customer service. Candidates should possess a full UK manual driving license and excellent communication skills. Offering a basic salary of £28,250 plus bonuses, with prospects for personal development and internal promotions. Join an inclusive team that prioritizes training and technological support.

Benefits

Staff discount after 1 year

Free annual eye tests

Internal promotion prospects

High-quality IT equipment

Business vehicle provided

25 holiday days plus bank holidays

Qualifications

• Full UK manual driving licence required.
• Excellent attention to detail and error checking skills essential.
• Previous experience of conducting home measures/surveys preferred.

Responsibilities

• Conduct expert surveys of customer's kitchens and ensure accurate measurements.
• Record all information electronically in compliance with GDPR.
• Support showroom team and maintain exceptional customer journey.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving

Computer skills

Tools

CAD software

Job description

About The Role

The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Main Responsibilities :

• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customer's kitchens, that ensure accurate measurements for the design process
• Record all information electronically in-line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
• Ensure high quality plans by auditing in advance of order / delivery, providing feedback to develop designers’ skills

In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

What Wren offer

• Staff discount on purchasing a kitchen after 1 year's continuous employment!
• Free annual eye tests as well as a contribution to new glasses
• Great personal development / internal promotion prospects - Fantastic career progression
• Excellent training scheme
• High-quality IT equipment / software including our in-house CAD system
• Business vehicle / fuel card / equipment / uniform provided
• 25 holiday days (plus bank holidays)

About You

Essential Skills and Knowledge

• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills - both written and verbal
• Be process-driven and analytical while working efficiently
• Able to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills - confident picking up new softwares

Desired Skills and Knowledge

• Previous experience of conducting home measures / surveys
• Experience using a CAD or planner software
• Knowledge of kitchen installation / legislation
• Knowledge of plan checking or error checking
• Previous experience working in the kitchen industry