Key Account Manager - Service & Maintenance

First Recruitment Services; United Kingdom; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading engineering company based in the UK seeks a Key Account Manager to expand its service portfolio and develop long-term maintenance contracts. The successful candidate will ensure client satisfaction and manage ongoing service agreements. Ideal for those with a strong sales background and excellent communication skills. This role offers a competitive salary with commission and opportunities for career development.

Benefits

25 days paid holiday

Competitive salary with commission

Supportive working environment

Opportunities for career growth

Travel to client sites

Qualifications

• Proven experience in sales and account management.
• Excellent communication, negotiation, and technical understanding.
• A collaborative mindset with emotional intelligence and drive.

Responsibilities

• Transition completed projects into ongoing service agreements.
• Identify and secure new business with facilities management firms.
• Build and maintain strong relationships with key clients.
• Deliver persuasive presentations and close service contracts.
• Provide consistent client support and ensure satisfaction.
• Monitor market trends and competitor activity.

Skills

Sales experience

Communication

Negotiation

Technical understanding

Tools

CRM systems

Job description

Join a fast-paced and collaborative team where your work contributes to safeguarding people and infrastructure in high-profile locations around the world.

Join a well-established engineering company specialising in perimeter security solutions as we expand our Service and Maintenance division.

We re seeking a Key Account Manager to help grow our service portfolio, converting completed installations into long-term maintenance contracts and developing new business opportunities. This is a fantastic chance to work with a respected brand known for technical excellence and customer satisfaction.

Account Manager responsibilities

• Transition completed projects into ongoing service agreements
• Identify and secure new business with facilities management firms
• Build and maintain strong relationships with key clients
• Deliver persuasive presentations and close service contracts
• Provide consistent client support and ensure satisfaction
• Monitor market trends and competitor activity

Skills & experience required

• Proven experience in sales and account management
• Excellent communication, negotiation, and technical understanding
• Proficiency with CRM systems and a proactive, self-starting attitude
• A collaborative mindset with emotional intelligence and drive

Benefits

• 25 days paid holiday (excluding public holidays)
• Competitive salary with commission structure
• Supportive and secure working environment
• Opportunities for career growth and development
• Travel to client sites and industry events
• Be part of a high-growth strategy in a specialist sector

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.