Key Account Manager

Dental Directory; Witham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading dental products company in the UK is seeking an experienced Key Account Manager to drive revenue growth and manage key accounts. The successful candidate will have a strong commercial understanding of the dental industry and be adept at negotiating contracts and resolving client issues. A passion for achieving results is essential for this role, which offers significant opportunities to develop strategic plans and strengthen relationships within the industry.

Benefits

Discretionary bonus schemes

Comprehensive discount portal

Enhanced holiday entitlement

Company Pension scheme

Mental health support services

Qualifications

• Experience in the Dental Industry.
• Strong ability to develop strategic relationships.
• Experience in account management and negotiation.

Responsibilities

• Develop strong customer relationships and internal stakeholder connections.
• Plan and present quarterly reports to stakeholders.
• Create and report on strategic plans for accounts.
• Resolve client issues and complaints efficiently.
• Negotiate contracts and establish KPIs for performance.

Skills

Relationship building

Strategic planning

Negotiation

Commercial understanding

CRM management

Job description

Overview

Are you an experienced Key Account Manager, with experience in the Dental Industry, who can develop strategic plans to grow revenue, margin and volume within designated national and key accounts? As we’re looking for a Key Account Manager with a sound commercial understanding, who can identify growth opportunities across Dental Directory’s range of products of services within designated accounts. You will negotiate contract extensions, price reviews across various service spaces and host meetings up to a national procurement level that will drive benefit both Dental Directory and the customers. Working with some of the biggest accounts in the industry, this is a fantastic opportunity for an individual who is results orientated and has a passion for winning.

Responsibilities

• Develop a strong relationship between your portfolio of customers and internal stakeholders at DD Group.
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, possibly for use in future case studies or company training.
• Create a strategic plan for all accounts and provide the report monthly to the Sales Manager. Analyzing customer data, ensuring full coverage of designated accounts.
• Resolve key client issues and complaints, ensuring the CRM system is updated and accurate.
• Negotiate contracts and pricing with the client and establish timelines to measure KPIs.
• Manage the relationship for all DD Group services; engineering, handpiece repairs, equipment, orthodontics, facial aesthetics, consumables and any new revenue streams DD Group may develop.

What We Offer

• Discretionary company and individual performance related bonus schemes.
• Comprehensive discount portal including gym memberships, shopping savings and days out.
• SmartPay loan scheme - with the added bonus of no interest being applied.
• Cycle2Work scheme.
• Enhanced holiday entitlement - 33 days in total, including bank holidays.
• Additional day off to celebrate your BIRTHDAY!
• Ability to purchase additional annual leave.
• Company Pension scheme.
• Dental Plan.
• Company sick pay, life assurance, and enhanced maternity/paternity pay.
• Eye test vouchers.
• Mental health support services and a virtual GP service.

Who are Dental Directory?

Dental Directory offers general and specialist products, equipment, and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing, and our vision is to become healthcare’s first choice for clinical treatment products and service solutions.