Key Account Manager

Parkside; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading retail management firm is seeking a Key Account Manager to drive sales and growth across EMEA markets. In this role, you'll manage customer relationships, lead negotiations, and execute strategies to deliver profit targets. Ideal candidates will have a proven track record in retail and excellent analytical skills. Fluency in English is required, with German as a plus. Join us to influence growth in a fast-paced environment.

Qualifications

• Experience in Retail, FMCG, or Entertainment is essential.
• Ability to influence senior stakeholders is crucial.

Responsibilities

• Own and deliver sales, profit, and forecasting targets.
• Develop account business plans aligned to brand strategy.
• Lead customer negotiations and manage pricing strategies.
• Build relationships with retailers and distributors.
• Analyze market trends to identify growth opportunities.
• Execute retail strategies including promotions and launches.
• Ensure compliance and accurate KPI reporting.

Skills

Proven experience as a Key Account Manager

Success in negotiation and annual customer agreements

Highly analytical and comfortable with data

Excellent relationship-building abilities

Fluent English

German language skills

Job description

Contract Opportunity

Key Account Manager to manage and grow a portfolio of international and local retail accounts across EMEA. This is a high-impact role where you'll own customer relationships end-to-end, lead annual negotiations, and deliver sales and profit targets through best-in-class execution. If you thrive in a fast-paced, international environment and enjoy combining strategic thinking with hands-on account management, this role offers real scope to influence growth across multiple markets.

Key Responsibilities

• Own and deliver sales, profit, and forecasting targets across your account portfolio
• Develop and execute annual account business plans aligned to brand and commercial strategy
• Lead customer negotiations, managing pricing, promotions, investments, allowances, and variable margin
• Build strong, trusted relationships with retailers, distributors, and internal stakeholders across EMEA
• Analyse sales performance, customer profitability, and market trends to identify growth opportunities
• Execute retail strategies including range alignment, promotions, and new product launches
• Oversee forecasting accuracy, stock management, service levels, orders, and invoicing
• Ensure SOX compliance, accurate documentation, and robust KPI reporting
• Support and shape the EU distributor strategy, identifying new routes to market and expansion opportunities

Skills & Experience

• Proven experience as a Key Account Manager within Retail, FMCG, or Entertainment (or similar)
• Demonstrated success in negotiation and annual customer agreements
• Experience working with mass/value retail is a strong advantage
• Highly analytical, numerate, and comfortable working with sales and performance data
• Excellent relationship-builder with the ability to influence senior stakeholders
• Fluent English required; German is a plus.