Junior PMO & KPI Analyst for Tech Ops

Bupa; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading health insurer in the UK is seeking a Junior Business Manager to support its Group Functions Technology team. This role involves financial management, performance reporting, and effective planning aimed at transforming technology operations. Ideal candidates will have a strong background in operational management and KPI development, excellent organizational skills, and interpersonal capabilities to enhance communication across teams. The position not only offers professional growth but also contributes to the evolving landscape of health technology.

Benefits

25 days holiday each year

Enhanced pension and life insurance

Annual performance-based bonus scheme

Bupa health insurance

Discounted dental insurance

Access to Digital GP platform

Emotional wellbeing support

Financial wellbeing channels

Qualifications

• Experience in a technology PMO or BMO role within a large corporate environment.
• Strong background in KPI and OKR development, reporting, and remediation.
• Experience in operational financial management, including annual planning and forecasting.
• Ability to produce clear, effective business reporting in a technology setting.
• Familiarity with modern IT ways of working, including product-centric models, DevSecOps, and agile delivery.
• Excellent organisational skills, adaptability, and a proactive approach to problem-solving.
• Strong communication skills and the ability to build effective relationships across teams.

Responsibilities

• Support the leadership team to define and mature KPIs that track progress against yearly targets.
• Assist with KPI reporting, develop automation where possible, and help drive recovery plans.
• Consolidate financial actuals and forecasts, identify under‑ or over‑spends.
• Coordinate the annual operational planning process, including resource and cost forecasts.
• Develop and improve communication materials that align with wider Group Technology goals.
• Continuously improve management reporting, ensuring timely delivery.
• Optimise GFT meetings by preparing agendas and packs.
• Support governance frameworks for agile delivery and conduct delivery health checks.
• Help with team collaboration events and communications.

Skills

Experience in a technology PMO or BMO role

KPI and OKR development

Operational financial management

Effective business reporting

Familiarity with IT ways of working

Excellent organisational skills

Strong communication skills

Job description

A leading health insurer in the UK is seeking a Junior Business Manager to support its Group Functions Technology team. This role involves financial management, performance reporting, and effective planning aimed at transforming technology operations. Ideal candidates will have a strong background in operational management and KPI development, excellent organizational skills, and interpersonal capabilities to enhance communication across teams. The position not only offers professional growth but also contributes to the evolving landscape of health technology.