Junior IT Technician

HTA Design; Greater London; On-site; GBP 20,000 - 24,000; Full time

Job summary

An award-winning design firm is seeking a Junior IT Technician to support the IT team in delivering effective service to all internal customers. This entry-level role offers hands-on experience and ongoing learning opportunities, requiring a natural interest in IT and a willingness to learn. Candidates should have understanding of computer systems, strong communication skills, and be self-motivated. This role provides an excellent opportunity for career development in a supportive environment.

Qualifications

• Demonstrated ability to use IT hardware/software confidently.
• Some IT-related experience (voluntary, academic or professional).
• Familiarity with installing/configuring software and devices.
• Knowledge of IT security, internet safety, and data privacy principles.

Responsibilities

• Support the IT team in delivering responsive service.
• Ensure the organisation is equipped with the appropriate software.
• Provide hands-on IT support and troubleshooting.

Skills

Natural interest and aptitude for IT

Good understanding of computer systems

Strong English communication skills

Enthusiastic and self-motivated

Good organisational and time management skills

Education

GCSEs, A-Levels or equivalent education

Tools

Microsoft Office Suite

Adobe products

Autodesk products

Job description

Contract

12-month Fixed Term Contract

Salary

London Living Wage

About HTA Design LLP

HTA Design LLP is an award winning multi-disciplinary design partnership of specialist teams working collaboratively in Architecture, Landscape Architecture, Urban Design, Interior Design, Sustainability, Planning and Communication Design.

Role Summary

We're looking for a Junior IT Technician to support the IT team in delivering a responsive and effective service to all internal customers. The role will ensure the organisation is equipped with and supported in the use of the appropriate software, applications, and IT equipment. This is an entry‑level position ideal for someone early in their IT career, offering hands‑on experience and ongoing learning opportunities.

Qualifications & Experience

To be considered for the role the successful candidate will have:

• Natural interest and aptitude for a career in IT.
• Keen interest in technology whether software or hardware related.
• GCSEs, A-Levels or equivalent education, ideally with a technical or computing focus.
• Demonstrated ability to use IT hardware/software confidently, even informally (e.g., in personal projects or study).
• Some IT-related experience (voluntary, academic or professional).
• Enrolled in or completed an IT-related qualification is desirable but not essential.
• Good understanding of computer systems, networks, and applications.
• Familiarity with installing/configuring software and devices.
• Knowledge of IT security, internet safety, and data privacy principles.
• Proficiency with Microsoft Office Suite; exposure to Adobe or Autodesk products is desirable.
• Experience with or willingness to learn about service desk and ticketing systems.
• Strong English communication skills, both written and verbal.
• Ability to present ideas clearly and communicate effectively with users at all levels.
• Comfortable working as part of a team and liaising with non-technical users.
• Ability to understand work instructions and work autonomously with limited supervision.
• Able to relate openly and positively to people from diverse backgrounds.
• Enthusiastic and self‑motivated, with a can‑do attitude.
• Able to use initiative and think outside the box when dealing with complex issues.
• Good organisational and time management skills; able to prioritise tasks and meet deadlines.
• Strong attention to detail and problem‑solving skills.
• Willing to ask questions, seek help when needed, and learn from feedback.
• Reliable and punctual, with a strong sense of personal responsibility.
• A calm disposition with the ability to work and cope under pressure.
• Good negotiation skills and ability to manage customer expectations effectively.
• Dedicated to own learning and development

Instructions to Apply

• Answer all pre‑application questions accurately.
• Upload a brief letter of introduction.
• Upload your combined CV/Portfolio (which should contain a selection of your best and most relevant work samples) formatted as a single PDF file.

Please refer to the Job Description and Person Specification on our website for full details.

If you have what we are looking for and want a role with excellent career development opportunities and a supportive environment, then why not apply.

To Apply, Please Click 'Apply For This Job' Above.

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Candidates must be eligible to live and work in the UK.

Equality, Diversity & Inclusion

HTA is committed to Equality, Diversity and Inclusion and we actively encourage applications from under‑represented groups. We value the differences, needs and contributions a diverse workforce represents and we strive to embed this ideal across all our people related activities and to create a culture of belonging.

Disability Confident

HTA is a Disability Confident signatory - If you have a disability and would prefer to apply in a different format, or would like us to make reasonable adjustments to enable you to apply or attend an interview (whether virtually or in person), please contact us at: quoting 'Reasonable Adjustment Request' and we will be in touch to discuss how we can assist.

Closing Date

Closing date for applications: Friday 9th January 2026 at noon